/* TLA Support & Live Chat v2.0.1. Fully scoped and header-theme-switcher aware. */
#tla-sup-root {
	--tla-from: #DF29D3;
	--tla-mid: #0A90F6;
	--tla-to: #17B2E2;
	--tla-grad: linear-gradient(120deg, var(--tla-from), var(--tla-mid), var(--tla-to));
	--tla-panel: #ffffff;
	--tla-surface: #f5f7fc;
	--tla-surface-2: #ffffff;
	--tla-text: #071126;
	--tla-muted: #5a6479;
	--tla-line: #dce2ef;
	--tla-bot: #ffffff;
	--tla-user: #0A90F6;
	--tla-user-text: #ffffff;
	--tla-shadow: 0 28px 70px rgba(13, 24, 50, .24);
	font-family: Inter, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Arial, sans-serif;
	font-size: 16px;
	line-height: 1.5;
}

html[data-tla-theme="dark"] #tla-sup-root,
html.tla-dark #tla-sup-root,
body.tla-dark #tla-sup-root {
	--tla-panel: #080a24;
	--tla-surface: #01021e;
	--tla-surface-2: #0d1131;
	--tla-text: #f8faff;
	--tla-muted: #b6c0d9;
	--tla-line: rgba(255, 255, 255, .15);
	--tla-bot: #111635;
	--tla-user: #ffffff;
	--tla-user-text: #071126;
	--tla-shadow: 0 30px 80px rgba(0, 0, 0, .58);
}

#tla-sup-root *,
#tla-sup-root *::before,
#tla-sup-root *::after { box-sizing: border-box; }

#tla-sup-root button,
#tla-sup-root input,
#tla-sup-root textarea { font: inherit; }

#tla-sup-root button:focus-visible,
#tla-sup-root input:focus-visible,
#tla-sup-root textarea:focus-visible,
#tla-sup-root a:focus-visible {
	outline: 3px solid rgba(10, 144, 246, .38);
	outline-offset: 2px;
}

.tla-sup-launcher {
	position: fixed;
	right: 22px;
	bottom: 22px;
	z-index: 999990;
	display: inline-flex;
	align-items: center;
	gap: 10px;
	height: 58px;
	padding: 0 21px 0 18px;
	border: 0;
	border-radius: 999px;
	background: var(--tla-grad);
	color: #fff !important;
	box-shadow: 0 14px 34px rgba(10, 144, 246, .3);
	font-weight: 800;
	cursor: pointer;
	transition: transform .18s ease, box-shadow .18s ease;
}
.tla-sup-launcher:hover { transform: translateY(-2px); box-shadow: 0 18px 42px rgba(223, 41, 211, .32); }
.tla-sup-launcher[hidden] { display: none !important; }
.tla-sup-launcher svg { width: 22px; height: 22px; stroke: currentColor !important; }

.tla-sup-panel {
	position: fixed;
	right: 22px;
	bottom: 22px;
	z-index: 999991;
	display: flex;
	flex-direction: column;
	width: 410px;
	height: min(690px, calc(100vh - 44px));
	height: min(690px, calc(100dvh - 44px));
	max-width: calc(100vw - 32px);
	overflow: hidden;
	border: 1px solid var(--tla-line);
	border-radius: 20px;
	background: var(--tla-panel);
	color: var(--tla-text);
	box-shadow: var(--tla-shadow);
	animation: tla-support-open .2s ease-out;
}
@keyframes tla-support-open {
	from { opacity: 0; transform: translateY(14px) scale(.985); }
	to { opacity: 1; transform: translateY(0) scale(1); }
}

.tla-sup-head {
	position: relative;
	flex: 0 0 auto;
	display: flex;
	align-items: flex-start;
	justify-content: space-between;
	min-height: 86px;
	padding: 18px 112px 16px 18px;
	background: var(--tla-grad);
	color: #fff !important;
}
.tla-sup-head-copy h3 { margin: 0; color: #fff !important; font-size: 18px; line-height: 1.25; font-weight: 850; }
.tla-sup-head-copy p { margin: 5px 0 0; color: rgba(255,255,255,.93) !important; font-size: 12px; line-height: 1.35; }
.tla-sup-actions { position: absolute; top: 15px; right: 14px; display: flex; gap: 8px; }
.tla-sup-icon-btn {
	display: inline-flex;
	align-items: center;
	justify-content: center;
	width: 38px;
	height: 38px;
	min-width: 38px;
	padding: 0;
	border: 1px solid rgba(255,255,255,.72);
	border-radius: 10px;
	background: rgba(1,0,18,.34);
	color: #fff !important;
	cursor: pointer;
	box-shadow: 0 8px 18px rgba(1,0,18,.18);
}
.tla-sup-icon-btn:hover { background: rgba(1,0,18,.62); border-color: #fff; }
.tla-sup-icon-btn svg { width: 19px; height: 19px; stroke: #fff !important; }

.tla-sup-body {
	flex: 1 1 auto;
	overflow-y: auto;
	overscroll-behavior: contain;
	display: flex;
	flex-direction: column;
	gap: 10px;
	padding: 17px;
	background:
		radial-gradient(600px 240px at 100% 0%, rgba(23,178,226,.09), transparent 62%),
		var(--tla-surface);
	color: var(--tla-text);
	scrollbar-width: thin;
}

.tla-sup-msg {
	max-width: 87%;
	padding: 11px 13px 9px;
	border-radius: 15px;
	font-size: 14px;
	line-height: 1.52;
	white-space: normal;
	word-break: break-word;
	box-shadow: 0 4px 12px rgba(10,20,45,.05);
}
.tla-sup-msg-content { white-space: pre-wrap; color: inherit !important; }
.tla-sup-msg.bot,
.tla-sup-msg.admin {
	align-self: flex-start;
	background: var(--tla-bot);
	border: 1px solid var(--tla-line);
	color: var(--tla-text) !important;
	border-bottom-left-radius: 5px;
}
.tla-sup-msg.user {
	align-self: flex-end;
	background: var(--tla-user);
	border: 1px solid rgba(10,144,246,.14);
	color: var(--tla-user-text) !important;
	border-bottom-right-radius: 5px;
}
.tla-sup-msg.system {
	align-self: center;
	max-width: 96%;
	padding: 7px 10px;
	background: transparent;
	border: 0;
	box-shadow: none;
	color: var(--tla-muted) !important;
	font-size: 12px;
	text-align: center;
}
.tla-sup-meta { display: block; margin-top: 6px; color: inherit !important; opacity: .68; font-size: 10.5px; font-weight: 650; }

.tla-sup-loading,
.tla-sup-empty { padding: 18px 12px; color: var(--tla-muted); font-size: 13px; text-align: center; }

.tla-sup-typing-indicator {
	align-self: flex-start;
	display: inline-flex;
	align-items: center;
	gap: 5px;
	max-width: 90%;
	padding: 10px 12px;
	border: 1px solid var(--tla-line);
	border-radius: 14px 14px 14px 5px;
	background: var(--tla-bot);
	color: var(--tla-muted);
}
.tla-sup-typing-indicator span { width: 6px; height: 6px; border-radius: 50%; background: var(--tla-mid); animation: tla-dot 1.1s infinite ease-in-out; }
.tla-sup-typing-indicator span:nth-child(2) { animation-delay: .16s; }
.tla-sup-typing-indicator span:nth-child(3) { animation-delay: .32s; }
.tla-sup-typing-indicator em { margin-left: 4px; font-size: 11px; font-style: normal; }
@keyframes tla-dot { 0%, 80%, 100% { transform: translateY(0); opacity: .42; } 40% { transform: translateY(-3px); opacity: 1; } }

.tla-sup-sources {
	align-self: flex-start;
	width: min(94%, 340px);
	padding: 11px;
	border: 1px solid var(--tla-line);
	border-radius: 14px;
	background: var(--tla-surface-2);
}
.tla-sup-sources strong { display: block; margin: 0 0 7px; color: var(--tla-muted) !important; font-size: 10.5px; letter-spacing: .055em; text-transform: uppercase; }
.tla-sup-sources a {
	display: block;
	margin-top: 6px;
	padding: 9px 10px;
	border: 1px solid var(--tla-line);
	border-radius: 10px;
	background: var(--tla-panel);
	color: var(--tla-text) !important;
	font-size: 12.5px;
	font-weight: 760;
	line-height: 1.35;
	text-decoration: none !important;
}
.tla-sup-sources a:hover { border-color: var(--tla-mid); color: var(--tla-mid) !important; }

.tla-sup-quick { display: flex; flex-wrap: wrap; gap: 7px; align-self: flex-start; max-width: 100%; }
.tla-sup-quick button,
.tla-sup-escalate,
.tla-sup-history-back {
	padding: 8px 11px;
	border: 1px solid var(--tla-line);
	border-radius: 999px;
	background: var(--tla-panel);
	color: var(--tla-text) !important;
	font-size: 12px;
	font-weight: 740;
	line-height: 1.25;
	cursor: pointer;
}
.tla-sup-quick button:hover,
.tla-sup-history-back:hover { border-color: var(--tla-mid); box-shadow: 0 6px 18px rgba(10,144,246,.12); }
.tla-sup-escalate-row { align-self: stretch; display: flex; align-items: center; justify-content: space-between; gap: 10px; padding: 10px 12px; border: 1px solid var(--tla-line); border-radius: 14px; background: var(--tla-surface); }
.tla-sup-escalate-copy { min-width: 0; display: grid; gap: 2px; }
.tla-sup-escalate-copy strong { color: var(--tla-text) !important; font-size: 12.5px; }
.tla-sup-escalate-copy small { color: var(--tla-muted) !important; font-size: 11.5px; line-height: 1.35; }
.tla-sup-escalate { border-color: rgba(223,41,211,.42); color: var(--tla-from) !important; }
.tla-sup-escalate:hover { background: rgba(223,41,211,.08); border-color: var(--tla-from); }

.tla-sup-error,
.tla-sup-inline-error {
	padding: 9px 11px;
	border: 1px solid #efb0b0;
	border-radius: 11px;
	background: #fff1f1;
	color: #8b1e1e !important;
	font-size: 12px;
	line-height: 1.4;
}
html[data-tla-theme="dark"] #tla-sup-root .tla-sup-error,
html[data-tla-theme="dark"] #tla-sup-root .tla-sup-inline-error,
html.tla-dark #tla-sup-root .tla-sup-error,
html.tla-dark #tla-sup-root .tla-sup-inline-error,
body.tla-dark #tla-sup-root .tla-sup-error,
body.tla-dark #tla-sup-root .tla-sup-inline-error { background: #35151d; border-color: #7d3342; color: #ffd7dc !important; }

.tla-sup-escalation-card {
	align-self: stretch;
	padding: 13px;
	border: 1px solid rgba(10,144,246,.34);
	border-radius: 15px;
	background: var(--tla-surface-2);
	color: var(--tla-text);
	box-shadow: 0 10px 24px rgba(10,144,246,.08);
}
.tla-sup-escalation-card strong { display: block; color: var(--tla-text) !important; font-size: 13.5px; }
.tla-sup-escalation-card p { margin: 5px 0 10px; color: var(--tla-muted) !important; font-size: 12px; }
.tla-sup-escalation-form { display: grid; gap: 8px; }
.tla-sup-escalation-form input {
	width: 100%;
	min-height: 42px;
	padding: 9px 11px;
	border: 1px solid var(--tla-line) !important;
	border-radius: 10px;
	background: var(--tla-panel) !important;
	color: var(--tla-text) !important;
}
.tla-sup-escalation-form input::placeholder { color: var(--tla-muted) !important; opacity: 1; }
.tla-sup-escalation-actions { display: flex; justify-content: flex-end; gap: 8px; margin-top: 2px; }
.tla-sup-secondary,
.tla-sup-primary { min-height: 39px; padding: 8px 12px; border-radius: 10px; font-size: 12px; font-weight: 800; cursor: pointer; }
.tla-sup-secondary { border: 1px solid var(--tla-line); background: transparent; color: var(--tla-text) !important; }
.tla-sup-primary { border: 0; background: var(--tla-grad); color: #fff !important; }
.tla-sup-primary:disabled { opacity: .62; cursor: wait; }

.tla-sup-foot {
	flex: 0 0 auto;
	padding: 10px;
	border-top: 1px solid var(--tla-line);
	background: var(--tla-panel);
}
.tla-sup-compose { display: flex; align-items: flex-end; gap: 8px; margin: 0; }
.tla-sup-compose textarea {
	flex: 1 1 auto;
	width: auto;
	min-height: 46px;
	max-height: 128px;
	resize: none;
	padding: 12px 13px;
	border: 1px solid var(--tla-line) !important;
	border-radius: 13px;
	background: var(--tla-surface-2) !important;
	color: var(--tla-text) !important;
	caret-color: var(--tla-text);
	font-size: 14px;
	line-height: 1.4;
}
.tla-sup-compose textarea::placeholder { color: var(--tla-muted) !important; opacity: 1; }
.tla-sup-compose textarea:disabled { opacity: .72; }
.tla-sup-send {
	flex: 0 0 auto;
	display: inline-flex;
	align-items: center;
	justify-content: center;
	width: 46px;
	height: 46px;
	min-width: 46px;
	padding: 0;
	border: 0;
	border-radius: 13px;
	background: var(--tla-grad);
	color: #fff !important;
	cursor: pointer;
	box-shadow: 0 8px 20px rgba(10,144,246,.2);
}
.tla-sup-send:hover { transform: translateY(-1px); }
.tla-sup-send:disabled { opacity: .52; cursor: wait; transform: none; }
.tla-sup-send svg { width: 20px; height: 20px; stroke: #fff !important; }

.tla-sup-history-back { align-self: flex-start; margin-bottom: 2px; border-radius: 10px; }
.tla-sup-hist-item {
	display: block;
	width: 100%;
	padding: 12px;
	border: 1px solid var(--tla-line);
	border-radius: 13px;
	background: var(--tla-surface-2);
	color: var(--tla-text) !important;
	text-align: left;
	cursor: pointer;
}
.tla-sup-hist-item:hover { border-color: var(--tla-mid); }
.tla-sup-hist-top { display: flex; justify-content: space-between; gap: 10px; color: var(--tla-muted) !important; font-size: 11px; }
.tla-sup-hist-top b { color: var(--tla-text) !important; }
.tla-sup-hist-top em { font-style: normal; text-transform: capitalize; }
.tla-sup-hist-subj { display: block; margin-top: 5px; color: var(--tla-text) !important; font-size: 13px; font-weight: 760; }
.tla-sup-hist-time { display: block; margin-top: 5px; color: var(--tla-muted) !important; font-size: 10.5px; }

@media (max-width: 520px) {
	.tla-sup-launcher { right: 14px; bottom: max(14px, env(safe-area-inset-bottom)); height: 54px; padding-inline: 16px 18px; }
	.tla-sup-panel {
		right: 0;
		bottom: 0;
		width: 100vw;
		height: 100dvh;
		max-width: 100vw;
		border-radius: 0;
		border-left: 0;
		border-right: 0;
		border-bottom: 0;
	}
	.tla-sup-head { min-height: 82px; padding: max(16px, env(safe-area-inset-top)) 108px 14px 16px; }
	.tla-sup-actions { top: max(13px, env(safe-area-inset-top)); right: 12px; }
	.tla-sup-body { padding: 14px; }
	.tla-sup-foot { padding: 9px 9px max(9px, env(safe-area-inset-bottom)); }
	.tla-sup-msg { max-width: 91%; }
	.tla-sup-typing-indicator em { display: none; }
}

@media (prefers-reduced-motion: reduce) {
	.tla-sup-panel,
	.tla-sup-typing-indicator span,
	.tla-sup-launcher { animation: none; transition: none; }
}


#tla-sup-root .tla-sup-active-ticket {
	display: flex;
	align-items: center;
	justify-content: space-between;
	gap: 12px;
	padding: 12px 14px;
	border: 1px solid var(--tla-line);
	border-radius: 14px;
	background: var(--tla-surface-2);
	box-shadow: 0 8px 22px rgba(8, 18, 48, .08);
}
#tla-sup-root .tla-sup-active-ticket div { min-width: 0; }
#tla-sup-root .tla-sup-active-ticket strong,
#tla-sup-root .tla-sup-active-ticket span { display: block; }
#tla-sup-root .tla-sup-active-ticket strong { color: var(--tla-text); font-size: 13px; }
#tla-sup-root .tla-sup-active-ticket span { color: var(--tla-muted); font-size: 11px; margin-top: 2px; }
#tla-sup-root .tla-sup-active-ticket button {
	flex: 0 0 auto;
	border: 0;
	border-radius: 999px;
	padding: 8px 11px;
	background: linear-gradient(135deg, var(--tla-from), var(--tla-mid), var(--tla-to));
	color: #fff;
	font: 700 11px/1 Inter, system-ui, sans-serif;
	cursor: pointer;
}
#tla-sup-root .tla-sup-active-ticket button:focus-visible { outline: 3px solid rgba(23,178,226,.35); outline-offset: 2px; }
@media (max-width: 420px) {
	#tla-sup-root .tla-sup-active-ticket { align-items: flex-start; }
	#tla-sup-root .tla-sup-active-ticket button { padding-inline: 10px; }
}

@media (max-width: 480px) {
  .tla-sup-escalate-row { align-items: stretch; flex-direction: column; }
  .tla-sup-escalate { width: 100%; }
}