Do I need to be a member to ask a legal question?

Yes. Legal support is a members-only feature. You can log in or join free to access this feature.

How long does it take to receive a reply?

Most enquiries are responded to within 48 hours. Complex queries may take longer, but all updates will be visible in your member dashboard.

What kind of legal issues can I submit?

You can submit tenancy-related questions, including issues with deposits, repairs, eviction, or rental agreements. Our team offers guidance and may prepare documents to assist.

Who can submit a document?

Only registered TLA members can submit legal documents or evidence. Please ensure you are logged in before submitting.

What types of documents can I upload?

You may upload any tenancy-related documentation such as tenancy agreements, deposit records, maintenance logs, or evidence for legal support. PDF, Word, and image formats are supported.

Where can I view my submitted documents?

All submitted documents are accessible via your member dashboard. You'll also receive a confirmation after each upload.

What types of claims can I submit?

You can submit claims related to deposit disputes, disrepair, harassment, rent arrears, illegal eviction, or tenancy contract breaches.

Is there a cost to submit a claim?

Members can submit claims as part of their membership. Some advanced services may carry a small fee.

How long will it take to hear back?

Initial claim reviews are usually completed within 2–3 working days.

Where can I check my claim status?

All updates are posted in your Member Dashboard. Email alerts are also sent for important actions.

Who will respond to my enquiry?

Our legal support team, including experienced case assessors and housing law specialists, will review your enquiry and respond via your member dashboard.

Is my enquiry confidential?

Yes. All submissions are strictly confidential and handled in accordance with our data protection policy and ethical guidelines.

How long does it take to receive a response?

You will typically receive a reply within 48 hours. More complex enquiries may take slightly longer, and all updates will be posted to your dashboard.

Can I ask more than one question?

Absolutely. Members can submit multiple enquiries as long as each is related to a distinct tenancy or legal issue.

What if I need a legal document created?

If your situation requires a formal letter or court-ready document, our team will assess your case and draft it for you — this is included in Premium membership.

Membership Checkout - The Landlord Association (TLA)

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Membership Overview

Ideal for Private Landlords, Portfolio Owners & Self-Managing Landlords

Join 75,000+ UK landlords using The Landlord Association to protect their properties, avoid costly legal mistakes, and stay fully compliant — with instant access to exclusive tools and expert support.

🛡️ Member Tools + Legal Support

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Full access to landlord-only templates, notices, and legal letters

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Step-by-step guidance for evictions, arrears, and compliance

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Instant use of all Landlord SOS tools and calculators

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Submit legal queries and book 1-to-1 professional advice

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Priority support via your secure member dashboard

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The price for membership is £149.00 per Year.

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Complete your registration to unlock member tools, templates, expert guidance and personalised support. You can update your preferences at any time in your account.

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What happens next

Your account is created and you’re redirected to your member dashboard.

You’ll receive an email with setup guidance and key links.

Start using tools immediately — templates, compliance tracking, and SOS support when you need it.

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We use your information to create and manage your membership, provide essential service updates, and (only if you choose) send newsletters or partner offers. You can update your preferences at any time in your account settings.

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