This is the membership for organisations that need more than a basic login. Give your core team one central platform for RRA 2026 compliance, document access, legal support, structured escalation tools, and live operational guidance. With scalable team options for 5, 15 and 50 users, it is designed for real businesses handling real volume.
The core membership proposition remains the same. What changes is the scale. This section helps prospects quickly understand how many people each tier is designed for, what kind of team structure it best suits, and where each plan delivers the strongest operational fit.
Best for smaller office teams, single-branch operators, early-stage agencies and lean housing teams that need shared access without enterprise complexity.
Best for growing agencies, larger property teams, regional operators and council or housing departments with multiple staff roles touching the workflow.
Best for larger housing operations, multi-branch agencies, local authorities, group structures and organisations that need wide internal access under one operating standard.
This is not a hobbyist plan. It is built for teams that need to standardise how they handle documents, notices, disputes, landlord communication, and day-to-day decision-making across multiple staff members.
For agencies that need one compliant workflow across renewals, notices, landlord updates, tenancy paperwork, escalations and support queries.
Ideal for teams handling inspections, arrears, access, repair issues, breach letters, landlord reporting and operational compliance at scale.
Useful for frontline teams dealing with landlord liaison, tenancy standards, housing advice, signposting, and rapid changes under the current legal framework.
Strong fit for organisations running multiple properties, mixed responsibility teams, and recurring compliance or dispute-sensitive workloads.
Suitable for partner organisations, advisory providers, outsourced support teams and specialist operators supporting landlords or tenants commercially.
Perfect for businesses moving beyond ad hoc systems and needing a cleaner structure for templates, guidance, support and team accountability.
The businesses that perform best under the new regime will be the ones with repeatable internal processes, consistent documents, and a clear route for handling exceptions, client communication, and team queries.
This plan includes a parent-managed seat model so one organisation can invite, manage and control access for its core team. That means less sharing, less confusion, and a cleaner operational structure.
The group owner controls invitations, access and seat allocation. Team members receive their own login under the organisation, so your staff can use the dashboard, tools and support environment without relying on a single shared credential.
It is the right setup for businesses with multiple people handling property operations, support tickets, compliance, landlord communication, document use, and case escalation.
It improves accountability and keeps business access under the right person’s control.
From compact branch operations to regional or multi-team structures, the tiered model lets the membership scale with operational complexity.
This page is meant to sell the plan properly, so here is the full picture in plain English.
Choose the tier that fits your organisation and give staff their own access under your business account.
Bring together support pathways, documents, workflows, guidance and escalations in one shared business environment.
Use updated packs, guides and structured resources that support teams operating under the post-1 May 2026 environment.
Give the right staff access to the document library, compliance materials, and team-use resources without bottlenecking everything through one person.
Structured support for urgent, commercially sensitive or document-heavy problems that need a stronger route than a basic internal response.
Submit and manage support matters through a secure portal so your team can track progress more cleanly.
Use AI-assisted support for everyday process questions, workflow checks, notice-related queries, and quick next-step thinking.
Useful for team onboarding, refreshers, and helping multiple staff members stay aligned on the same operational standards.
Improve how your team handles escalation, documents, landlord messaging, and internal decision-making across recurring workflows.
Select the team size that fits your organisation now, with a clearer route for future growth.
Enter the business dashboard and start using the document, support and guidance environment straight away.
Use the seat management system to invite colleagues and give your core staff their own business-linked access.
Use one central membership to improve consistency across compliance, documents, support queries and operational decisions.
No. It is suitable for estate and letting agents, property management companies, housing advice teams, local authorities, portfolio operators, and other professional organisations that need team-based access and a centralised support environment.
Yes. The difference is the scale. The smaller tier suits compact teams, while the larger tiers are designed for broader internal rollout and more complex operations.
Yes. The group owner manages invitations, seat allocation and access control, which is ideal for keeping business usage organised.
Because the legal changes create operational pressure. Teams need clear guidance, better internal consistency, updated resources, and a cleaner way to handle questions, documents and escalations across multiple staff members.
The 5-person tier is best for compact branch-style teams, the 15-person tier suits growing operations with multiple internal roles, and the 50-person tier is best for larger or multi-team organisations needing wide adoption.
Yes. If your organisation needs a more tailored route or you are assessing fit for a larger operation, use the contact button below to speak with the team.
The Landlord Association (TLA)