Business Membership | The <a href="https://landlordassociation.org.uk/" class="ilj ilj--auto" data-ilj="1">Landlord Association</a>
Business Membership for teams

The TLA Business Membership
built for agencies, housing teams and professional property operations

This is the membership for organisations that need more than a basic login. Give your core team one central platform for RRA 2026 compliance, document access, legal support, structured escalation tools, and live operational guidance. With scalable team options for 5, 15 and 50 users, it is designed for real businesses handling real volume.

Built for the live regime: from 1 May 2026, the Renters' Rights Act changes how landlords and letting agents operate in England, including the shift away from assured shorthold tenancies and Section 21, plus the requirement to give tenants the government's official Information Sheet. This membership is designed to help teams adapt in a practical, repeatable, business-ready way.
3 business tiers for teams
5-50 people supported across plans
24/7 dashboard tools and guidance
RRA ready documents and workflows
Business Membership now includes structured operational tiers designed for 5-user, 15-user and 50-user organisations. Each tier includes centralised dashboard access, RRA-ready resources, team seat management and live support pathways built for professional property operations. Choose the tier that matches your current team size and upgrade as your operation scales.

Annual or quarterly for the 5-user Business tier. Annual membership at £249/year is the best-value choice and saves £147 compared with quarterly billing. Quarterly at £99 every 3 months is available as a flexible way to start. Both include full access for up to 5 team members. Agency (15 users) and Corporate (50 users) tiers are annual only.

Business tiers

Choose the business tier that fits your team size, structure and operating model

The core membership proposition remains the same. What changes is the scale. This section helps organisations quickly understand how many people each tier supports, what kind of team structure it best suits, and where each plan delivers the strongest operational fit.

Starter Team

Business Membership

Annual or quarterly
5 people

Best for smaller agencies, compact property operations and lean professional teams that need shared access without enterprise complexity.

Best use case Single branch, small team, focused operations
Organisation fit Smaller agents, compact managers, advice units
  • Built for teams of around 2 to 5 active users
  • Strong fit where one manager oversees a compact team
  • Ideal when consistency matters more than scale
  • Suitable for smaller estate agencies, landlord support teams, single-office operators and specialist practices
Growth Team

Business Membership Plus

Most scalable
15 people

Best for growing agencies, expanding property teams, regional operators and organisations that are scaling beyond a single compact office.

Best use case Multi-role teams needing wider rollout
Organisation fit Growing agencies, regional operators, expanding departments
  • Built for teams of around 6 to 15 users
  • Strong fit for operations with negotiators, managers, compliance leads and admin support all needing access
  • Helps reduce bottlenecks where too much knowledge sits with one or two people
  • Ideal for expanding agencies, regional property teams and multi-role organisations at an operational scaling point
Enterprise Team

Business Membership Enterprise

Larger operations
50 people

Best for enterprise operations, councils, housing groups, multi-branch agencies and larger compliance structures that need wide internal access under one operating standard.

Best use case Large teams, multiple branches, enterprise-wide rollout
Organisation fit Councils, housing groups, multi-branch agencies, larger operators
  • Built for larger organisations with up to 50 users requiring access
  • Ideal where operational consistency must extend across departments, locations or compliance structures
  • Supports broader adoption across frontline teams, compliance personnel, managers and support staff
  • Best for sizeable agency groups, local authorities, housing associations and outsourced housing partners running at scale

Annual or quarterly for your Business membership?

The 5-user Business tier is available on both billing cycles. Annual is best value and saves £147 per year. Quarterly is a lower-friction way to start, with full access from day one. Switch to annual at any time.

Best Value

Business Annual

£249 per year
Up to 5 team accounts included
Save £147 compared with quarterly billing
  • Full business membership access
  • Business dashboard, tools and workflows
  • RRA-ready document access
  • Agent SOS legal and compliance tools
  • Ticketed support and legal escalation
  • Legal templates and operational guidance
  • Solicitor panel and trusted partner access
  • TLA AiGent first-pass guidance
Flexible Start

Business Quarterly

£99 every 3 months
Up to 5 team accounts included
Equivalent to £396 per year. Annual membership saves you £147 overall.
  • Full business membership access
  • Business dashboard, tools and workflows
  • RRA-ready document access
  • Agent SOS legal and compliance tools
  • Ticketed support and legal escalation
  • Legal templates and operational guidance
  • Start quarterly, switch to annual at any time
Who this membership is for

Built for organisations that need shared access, operational consistency, and live compliance support

This is not a hobbyist plan. It is built for teams that need to standardise how they handle documents, notices, disputes, landlord communication, and day-to-day decision-making across multiple staff members.

🏢

Estate and letting agents

For agencies that need one compliant workflow across renewals, notices, landlord updates, tenancy paperwork, escalations and support queries.

  • Use shared templates and documents properly across the team
  • Reduce inconsistency between negotiators, managers and admin staff
  • Keep RRA-era processes clearer for both landlords and tenants
🗂️

Property management companies

Ideal for teams handling inspections, arrears, access, repair issues, breach letters, landlord reporting and operational compliance at scale.

  • Give key staff their own logins instead of sharing one account
  • Keep actions, tickets and document use better organised
  • Support faster response times across managed portfolios
🏛️

Local authorities and housing advice teams

Useful for frontline teams dealing with landlord liaison, tenancy standards, housing advice, signposting, and rapid changes under the current legal framework.

  • Give advisers and caseworkers shared access to up-to-date material
  • Support more consistent messaging to residents and landlords
  • Improve team confidence when handling RRA-era queries
🏘️

Block and portfolio operators

Strong fit for organisations running multiple properties, mixed responsibility teams, and recurring compliance or dispute-sensitive workloads.

  • One membership can cover your core office team
  • Keep guidance and escalation routes in one place
  • Improve control over who is doing what
⚖️

Professional housing partners

Suitable for partner organisations, advisory providers, outsourced support teams and specialist operators supporting landlords or tenants commercially.

  • Use one standard operating environment for client support
  • Improve speed on document-heavy matters
  • Escalate correctly when issues become legal or high-risk
📈

Growing agencies building process maturity

Perfect for businesses moving beyond ad hoc systems and needing a cleaner structure for templates, guidance, support and team accountability.

  • Train teams faster
  • Reduce operational drift
  • Build a more professional, controlled client service
Why it matters now

RRA 2026 changes are not just legal changes. They are workflow changes.

The businesses that perform best under the new regime will be the ones with repeatable internal processes, consistent documents, and a clear route for handling exceptions, client communication, and team queries.

What this membership helps your team do better

Use one central business membership to improve how your team responds to the post-1 May 2026 environment, including the end of AST/S21-era assumptions, the use of updated forms and routes, and the need to provide the official government information sheet properly.

Stop relying on legacy workflows Support staff with updated materials and clearer next steps rather than letting each team member improvise their own approach.
Keep landlord communication consistent Help your team explain changes more confidently to landlords, clients and service users using shared tools and approved resources.
Reduce avoidable mistakes Centralise guidance, templates, support and escalation routes so common issues are handled faster and with fewer internal gaps.
Train and support multiple staff at once With scalable seat tiers, the plan works for real teams rather than forcing one person to hold all the knowledge.
Team management suite

A business membership should work like a business membership

This plan includes a parent-managed seat model so one organisation can invite, manage and control access for its core team. That means less sharing, less confusion, and a cleaner operational structure.

One owner account with scalable team access

The group owner controls invitations, access and seat allocation. Team members receive their own login under the organisation, so your staff can use the dashboard, tools and support environment without relying on a single shared credential.

It is the right setup for businesses with multiple people handling property operations, support tickets, compliance, landlord communication, document use, and case escalation.

5 starter seats
15 growth seats
50 enterprise seats

Why the seat model matters

It improves accountability and keeps business access under the right person's control.

  • Invite the right people quickly
  • Remove access when staff roles change
  • Keep your core tools inside one managed organisation account
  • Support more consistent team behaviour

Good fit for small, growing and larger teams

From compact agency operations to regional or enterprise-scale structures, the tiered model lets the membership scale with your operational complexity and headcount.

Everything included

All the benefits, clearly laid out

This page is meant to sell the plan properly, so here is the full picture in plain English.

👥

Team access

Scalable seats

Choose the tier that fits your organisation and give staff their own access under your business account.

📂

Business dashboard

One central operating hub

Bring together support pathways, documents, workflows, guidance and escalations in one shared business environment.

📘

RRA-ready resources

Designed for the live regime

Use updated packs, guides and structured resources that support teams operating under the post-1 May 2026 environment.

🧾

Document access

Operational templates and support materials

Give the right staff access to the document library, compliance materials, and team-use resources without bottlenecking everything through one person.

🚨

Agent SoS services

Fast action when the issue is live

Structured support for urgent, commercially sensitive or document-heavy problems that need a stronger route than a basic internal response.

💬

Ticketed support

Case-by-case assistance

Submit and manage support matters through a secure portal so your team can track progress more cleanly.

🤖

TLA AiGent access

Fast first-pass guidance

Use AI-assisted support for everyday process questions, workflow checks, notice-related queries, and quick next-step thinking.

🎓

Training and guidance

Support internal consistency

Useful for team onboarding, refreshers, and helping multiple staff members stay aligned on the same operational standards.

⚙️

Better operational control

Fewer ad hoc workarounds

Improve how your team handles escalation, documents, landlord messaging, and internal decision-making across recurring workflows.

Why this is the right plan

Business Membership vs trying to manage it all ad hoc

Capability
Business Membership
Typical ad hoc setup
Team-based access for multiple staff
Yes, scalable by tier
Usually no
One central business dashboard
Yes
Often fragmented
RRA-era support environment
Yes
Often pieced together
Managed access under one organisation
Yes
Rarely
Fast route to escalation and support
Yes
Inconsistent
Consistent team-standard approach
Yes
Depends on staff memory
What happens after you join

Simple onboarding. Practical value from day one.

1

Choose the right tier

Select the team size that fits your organisation now, with a clearer route for future growth.

2

Access your dashboard

Enter the business dashboard and start using the document, support and guidance environment straight away.

3

Invite your team

Use the seat management system to invite colleagues and give your core staff their own business-linked access.

4

Work from one standard

Use one central membership to improve consistency across compliance, documents, support queries and operational decisions.

Frequently asked before purchase

Is this only for estate agents?

No. It is suitable for estate and letting agents, property management companies, housing advice teams, local authorities, portfolio operators, and other professional organisations that need team-based access and a centralised support environment.

Do all tiers include team seats?

Yes. The difference is the scale. The 5-person tier suits compact agencies and lean teams, while the 15 and 50-person tiers are designed for broader internal rollout across growing or larger operations.

Can one person control access?

Yes. The group owner manages invitations, seat allocation and access control, which is ideal for keeping business usage organised and accountable.

Why is this useful under the current RRA regime?

Because the legal changes create operational pressure. Teams need clear guidance, better internal consistency, updated resources, and a cleaner way to handle questions, documents and escalations across multiple staff members.

How do we know which tier is right?

The 5-person tier is best for compact and smaller agencies, the 15-person tier suits growing operations with multiple internal roles, and the 50-person tier is designed for enterprise operations, councils, housing groups and multi-branch organisations needing wide adoption.

Is there a quarterly payment option?

Yes, for the 5-user Business tier. Quarterly membership at £99 every 3 months gives you full access and up to 5 team accounts, and is a flexible way to start without committing to the full year upfront. Annual membership at £249/year saves £147 overall and is the better-value option. Agency and Corporate tiers are annual only. You can switch from quarterly to annual at any time.

Can we speak to someone first?

Yes. If your organisation needs a more tailored route or you are assessing fit for a larger or more complex operation, use the contact button below to speak with the team directly.

Make your compliance, support and team access look like a system, not a workaround.

If your organisation needs a serious membership built for live housing and property operations, this is it. Choose the business tier that matches your team, and the billing cycle that suits you.

Annual: £249/year, saves £147 vs quarterly. Quarterly: £99 every 3 months. Both include up to 5 team accounts and full access.