Do I need to be a member to ask a legal question?

Yes. Legal support is a members-only feature. You can log in or join free to access this feature.

How long does it take to receive a reply?

Most enquiries are responded to within 48 hours. Complex queries may take longer, but all updates will be visible in your member dashboard.

What kind of legal issues can I submit?

You can submit tenancy-related questions, including issues with deposits, repairs, eviction, or rental agreements. Our team offers guidance and may prepare documents to assist.

Who can submit a document?

Only registered TLA members can submit legal documents or evidence. Please ensure you are logged in before submitting.

What types of documents can I upload?

You may upload any tenancy-related documentation such as tenancy agreements, deposit records, maintenance logs, or evidence for legal support. PDF, Word, and image formats are supported.

Where can I view my submitted documents?

All submitted documents are accessible via your member dashboard. You'll also receive a confirmation after each upload.

What types of claims can I submit?

You can submit claims related to deposit disputes, disrepair, harassment, rent arrears, illegal eviction, or tenancy contract breaches.

Is there a cost to submit a claim?

Members can submit claims as part of their membership. Some advanced services may carry a small fee.

How long will it take to hear back?

Initial claim reviews are usually completed within 2–3 working days.

Where can I check my claim status?

All updates are posted in your Member Dashboard. Email alerts are also sent for important actions.

Who will respond to my enquiry?

Our legal support team, including experienced case assessors and housing law specialists, will review your enquiry and respond via your member dashboard.

Is my enquiry confidential?

Yes. All submissions are strictly confidential and handled in accordance with our data protection policy and ethical guidelines.

How long does it take to receive a response?

You will typically receive a reply within 48 hours. More complex enquiries may take slightly longer, and all updates will be posted to your dashboard.

Can I ask more than one question?

Absolutely. Members can submit multiple enquiries as long as each is related to a distinct tenancy or legal issue.

What if I need a legal document created?

If your situation requires a formal letter or court-ready document, our team will assess your case and draft it for you — this is included in Premium membership.

Renters' Rights Act ready platform - Updated 2026

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compliance deadline again

The all-in-one compliance platform for UK landlords, letting agents and property managers. Track every certificate, renewal and document across your whole portfolio, generate Renters' Rights Act ready paperwork in minutes, and get legal support the moment you need it. One membership. Total peace of mind.

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EICR

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Renters' Rights Act

Prescribed Information

The compliance burden

Compliance shouldn't feel like a full-time job

The rules changed, the stakes are high, and the admin never stops. Most landlords are holding it together with spreadsheets, memory and good luck.

Deadlines scattered everywhere

Gas certificates in one folder, EICR dates in your head, deposit deadlines buried in an email you can't find. One missed date can invalidate a possession claim and land you with a fine.

The rules keep changing

The Renters' Rights Act rewrote the rulebook. Fixed terms, Section 21, deposit rules, possession grounds. Keeping up is exhausting and the penalties are real.

Legal help is slow and costly

When something goes wrong, you need answers now, not a £250 hourly consultation three days later. By then the situation has already escalated.

The solution

Everything about compliance, connected in one place

Meet the connected TLA platform. Your properties, documents, certificates, key dates, communications and legal support, all in one workspace. See what's done, what's due, and what needs attention, at a glance. No more spreadsheets. No more missed deadlines. No more guessing.

TLA AI Document Studio Unique to TLA - ORBIT connected

Paperwork done in minutes, not hours.

Answer a few guided questions and the Studio turns your details into a structured, RRA-ready rental document. Once created, it's saved to your member workspace and connected to the right property in ORBIT™, keeping the document, timestamp and property activity together. New landlord and agency documents are added daily.

Guided questions
Structured DOCX output
Save and update anytime
Connected to your ORBIT™ property record

Start creating

Register with TLA to unlock the AI Document Studio.

Create, save and update your RRA agreement through one guided member workspace, with completed documents connected to the relevant ORBIT™ property record.

Building and connecting your documentLive workflow

AI Document Studio NEW! ORBIT CONNECTED

Paperwork done in minutes

A guided questionnaire builds a structured RRA Assured Periodic Tenancy Agreement around the details you enter. Completed documents are saved to your member workspace and connected to the relevant property in ORBIT™. New rental documents are added daily.

1 Answer the guided questions
2 Review the tenancy details
3 Generate and download the DOCX
4 Connect it to the relevant ORBIT™ property

Already a member? Open your account

A growing connected workspace. New landlord and agency documents are being added daily, with each workflow tested before release and designed to work alongside ORBIT™.