1. Introduction
The Landlord Association ("TLA", "we", "our", or "association") is an unincorporated, non-profit membership organisation operating landlordassociation.org.uk. We use cookies and similar tracking tools to ensure our website functions correctly, improves over time, and delivers a better experience for our members and visitors.
When you first visit our website, you'll see a cookie consent banner. We only set non-essential cookies (such as analytics) after you've given explicit consent. You can update your preferences at any time via the 'Cookie Settings' link in our footer.
2. What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They help remember your preferences, login details, and browsing behaviour to enhance usability and security.
3. Why We Use Cookies
TLA uses cookies for practical and limited reasons consistent with its not-for-profit purpose:
- Essential operation – enabling secure member logins, dashboard access, and form submissions.
- Performance and improvement – helping us understand general site usage so we can improve navigation and member resources.
- Functionality – remembering preferences such as role type (Landlord, Tenant, or Agent) to personalise the experience.
- Partner placements – ensuring correct sponsor or partner creative displays where applicable.
4. Cookies We Use
Below is a summary of the main cookies used across landlordassociation.org.uk:
| Cookie | Category | Purpose | Requires Consent | Expires |
|---|
| PHPSESSID | Essential | Maintains a visitor's session during navigation and login (core site function). | No | End of session |
| CookieConsent | Essential | Records your cookie consent preferences so you're not asked repeatedly. | No | 1 year |
| _ga | Performance | Used by Google Analytics to understand general website usage patterns (anonymous data only). | Yes | 2 years |
| _gid | Performance | Stores non-personal session analytics data for reporting. | Yes | 24 hours |
| _gat | Performance | Used to throttle request rates to improve website performance. | Yes | 1 minute |
Note: Performance cookies (Google Analytics) are only set after you explicitly accept them via our cookie consent banner. Essential cookies are required for the website to function and do not require consent.
5. Third-Party Services
Our website uses the following third-party services that may set cookies when you interact with our site:
- Google Analytics – Anonymous usage statistics to help us improve site performance and user experience. Only activated with your consent.
- WooCommerce/Stripe – Secure payment processing for SOS service packages. Essential cookies only, required for transaction security.
- Partner Content – Sponsor and partner placements (e.g., Commercial Trust) may use cookies to track engagement. These are clearly labeled and optional.
Each third-party service operates under its own privacy policy. TLA does not collect, store, or share personal financial or contact data with third-party analytics or marketing providers.
6. Managing Cookies
Updating Your Cookie Preferences
You can change your cookie consent choices at any time by:
- Clicking the 'Cookie Settings' link in our website footer
- Clearing your browser cookies and revisiting the site (the consent banner will appear again)
- Contacting us at legal@landlordassociation.org.uk to request manual preference updates
Browser Cookie Controls
You can also control or delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect core site functionality, such as member login areas or saved preferences.
Guidance for common browsers can be found via:
7. Data Protection Compliance
TLA operates in full compliance with the UK Data Protection Act 2018 and UK GDPR. As a not-for-profit membership organisation, we are exempt from the ICO's annual registration fee under their guidance for small membership associations. However, this exemption relates only to the fee itself – we maintain full compliance with all data protection obligations including:
- Lawful, fair, and transparent data processing
- Purpose limitation and data minimisation
- Accuracy and storage limitation
- Security and confidentiality
- Data subject rights (access, rectification, erasure, portability)
We process member data solely for legitimate association purposes including:
- Membership administration and communication
- Service delivery (legal resources, SOS packages, support tickets)
- Website functionality and improvement
- Partner placement delivery (where applicable)
Our full Privacy Policy details how we collect, use, and protect your data. Should our activities expand to include external data sharing or regulated financial processing, we will register with the ICO immediately and update this policy accordingly.
8. Updates to This Policy
We may revise this Cookie Policy periodically to reflect changes to our website, cookie usage, or legal guidance. Any updates will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about how we use cookies.
9. Contact
If you have questions regarding our use of cookies, data protection practices, or wish to exercise your data subject rights, please contact:
The Landlord Association
31 Larcombe Road
Boscoppa, St Austell
PL25 3EZ
Email: legal@landlordassociation.org.uk
Website: https://landlordassociation.org.uk
TLA - The Landlordassociation