Do I need to be a member to ask a legal question?

Yes. Legal support is a members-only feature. You can log in or join free to access this feature.

How long does it take to receive a reply?

Most enquiries are responded to within 48 hours. Complex queries may take longer, but all updates will be visible in your member dashboard.

What kind of legal issues can I submit?

You can submit tenancy-related questions, including issues with deposits, repairs, eviction, or rental agreements. Our team offers guidance and may prepare documents to assist.

Who can submit a document?

Only registered TLA members can submit legal documents or evidence. Please ensure you are logged in before submitting.

What types of documents can I upload?

You may upload any tenancy-related documentation such as tenancy agreements, deposit records, maintenance logs, or evidence for legal support. PDF, Word, and image formats are supported.

Where can I view my submitted documents?

All submitted documents are accessible via your member dashboard. You'll also receive a confirmation after each upload.

What types of claims can I submit?

You can submit claims related to deposit disputes, disrepair, harassment, rent arrears, illegal eviction, or tenancy contract breaches.

Is there a cost to submit a claim?

Members can submit claims as part of their membership. Some advanced services may carry a small fee.

How long will it take to hear back?

Initial claim reviews are usually completed within 2–3 working days.

Where can I check my claim status?

All updates are posted in your Member Dashboard. Email alerts are also sent for important actions.

Who will respond to my enquiry?

Our legal support team, including experienced case assessors and housing law specialists, will review your enquiry and respond via your member dashboard.

Is my enquiry confidential?

Yes. All submissions are strictly confidential and handled in accordance with our data protection policy and ethical guidelines.

How long does it take to receive a response?

You will typically receive a reply within 48 hours. More complex enquiries may take slightly longer, and all updates will be posted to your dashboard.

Can I ask more than one question?

Absolutely. Members can submit multiple enquiries as long as each is related to a distinct tenancy or legal issue.

What if I need a legal document created?

If your situation requires a formal letter or court-ready document, our team will assess your case and draft it for you — this is included in Premium membership.

TLA Trusted Partner Network

Find the right legal specialist for your property matter

Structured matching based on legal practice area, location, urgency, fee model, court capability and current capacity.

Start legal matching Browse by region Browse Trusted Legal Partners

17services

15specialisms

3+Trusted Partners featured

3membership tiers

Search with precision

Services and specialist expertise

Popular services

Initial Legal Advice

Early-stage legal assessment, strategy and options for landlords.

Possession Proceedings

Advice, notices, court proceedings, hearings and enforcement relating to possession.

Rent Arrears and Debt Recovery

Pre-action work, claims, judgments, enforcement and negotiated recovery.

Disrepair and Housing Conditions Defence

Defence and resolution of disrepair, fitness and housing-condition claims.

HMO and Selective Licensing

Licensing applications, appeals, enforcement and civil-penalty matters.

Rent Repayment Orders

Advice and representation relating to rent repayment order applications.

Specialist areas

Residential Landlord and TenantPossession AdvocacyComplex Arrears and EnforcementHMO and Licensing RegulationCivil Penalties and ProsecutionsRent Repayment OrdersDisrepair ClaimsLeasehold and Service ChargesCommercial PropertyPortfolio TransactionsPlanning and Public LawProperty Fraud and Title IssuesMediation and Negotiated SettlementLegal Expenses Insurance Work

Clear Trusted Partner tiers

Understand what each membership tier means

Business

Core business presence

A concise business summary with essential contact details and a limited service summary. It does not carry TLA verification status.

Business Verified

Verified and fully searchable

Structured onboarding, required evidence, approved coverage, richer page content and TLA trust signals.

Business Partner

Complete microsite and engagement

Full people and department profiles, expanded content, advanced calls to action and secure messaging when the communication module launches.

TLA Industry Intelligence

Research and reports for property professionals

Explore evidence-led reports, member research and rental-sector intelligence from The Landlord Association.

View all TLA reports

Published organisations

Meet organisations offering this service

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AST Assistance

AST Assistance specialises in property and tenancy law. Our collective experience ensures that we are best placed to help you through any…

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Landlord Action

Landlord Action is one of the UK’s best-known landlord legal specialists, authorised and regulated by the Solicitors Regulation Authority. Since 1999, we…

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Redwood Collections

CROYDON · Expert Landlord Debt Recovery Across the UK Recover unpaid rent quickly, even if tenants have left, without breaking the rules and protect…

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One membership model for every sector

Choose your Partner Hub level

Start with a searchable business presence, progress to verified Trusted Partner status, then unlock deeper engagement and integration.

No introduction fees No commission Relevance and capacity still govern matching

TLA Trusted Legal Partners

Business Membership options

Legal practices and property-law specialists available to TLA members.

Now onboarding

Business

Business Membership

~~£499~~ 50% launch offer £249 per year after discount £20.75/month equivalent

A single-user membership with a public business profile and 100% baseline visibility. Trusted Partner accreditation is awarded separately and is not included.

Visibility Power 100% 100% baseline visibility power

Included for eligible TLA Business MembersBusiness membership includes a basic Network Profile at no additional charge. Upgrade to Business Verified or Business Partner for full profile depth, verification, matching, badges and enhanced engagement.

100% baseline visibility across qualified public search and matching results.

Visibility Power is TLA’s relative ordering weight for qualified public results. It is not a guarantee of impressions, enquiries, conversions or revenue.

One named user included
Public Partner Services presence
Complete business microsite
TLA verification, badges and suitability matching
Team members and departments
Secure direct messaging
Engagement and conversion analytics
Advanced ORBIT collaboration entitlement

Choose this membership

Verified

Business Verified

~~£999~~ 50% launch offer £499 per year after discount £41.58/month equivalent

A verified profile for up to five users, with a complete public microsite, suitability-based matching and 180% visibility power. Eligible for Trusted Partner accreditation.

Visibility Power 180% 180% visibility power — 80% more than Business

180% visibility power — 80% more ordering weight than Business.

Visibility Power is TLA’s relative ordering weight for qualified public results. It is not a guarantee of impressions, enquiries, conversions or revenue.

Everything in Business Membership, plus verified participation
Up to five users included
Public Partner Services presence
Complete business microsite
TLA verification, badges and suitability matching
Team members and departments
Secure direct messaging
Engagement and conversion analytics
Advanced ORBIT collaboration entitlement

Choose this membership

Maximum visibility

Partner

Business Partner

~~£1,999~~ 50% launch offer £999 per year after discount £83.25/month equivalent

Full partner membership for up to fifteen users, adding direct messaging, engagement analytics, ORBIT collaboration and 300% visibility power. Eligible for Trusted Partner accreditation.

Visibility Power 300% 300% visibility power — 67% more than Verified and 200% more than Business

300% visibility power — 67% more than Verified and 200% more than Business.

Visibility Power is TLA’s relative ordering weight for qualified public results. It is not a guarantee of impressions, enquiries, conversions or revenue.

Everything in Business Verified, plus the advanced benefits below
Up to fifteen users included
Public Partner Services presence
Complete business microsite
TLA verification, badges and suitability matching
Team members and departments
Secure direct messaging
Engagement and conversion analytics
Advanced ORBIT collaboration entitlement

Choose this membership

TLA Legal Partner Membership

Join TLA and become eligible for TLA Trusted Legal Partner onboarding

TLA Legal Partner Membership is the configured access route for the TLA Trusted Legal Partner sector.

Join TLA Legal Partner Membership View requirements

Visible business presence

Start with core business information, services, location and opening hours.

Trusted verification pathway

Eligible plans unlock full onboarding, evidence checks and the Partnership Assets.

Landlord discovery

Structured coverage and expertise prepare your organisation for search and matching.

Find the right legal specialist for your property matter

Services and specialist expertise

Popular services

Specialist areas

Understand what each membership tier means

Core business presence

Verified and fully searchable

Complete microsite and engagement

Research and reports for property professionals

Meet organisations offering this service

AST Assistance

Landlord Action

Redwood Collections

Choose your Partner Hub level

Business Membership

Business Verified

Business Partner

Join TLA and become eligible for TLA Trusted Legal Partner onboarding

Visible business presence

Trusted verification pathway

Landlord discovery

Already have a TLA account?