Do I need to be a member to ask a legal question?

Yes. Legal support is a members-only feature. You can log in or join free to access this feature.

How long does it take to receive a reply?

Most enquiries are responded to within 48 hours. Complex queries may take longer, but all updates will be visible in your member dashboard.

What kind of legal issues can I submit?

You can submit tenancy-related questions, including issues with deposits, repairs, eviction, or rental agreements. Our team offers guidance and may prepare documents to assist.

Who can submit a document?

Only registered TLA members can submit legal documents or evidence. Please ensure you are logged in before submitting.

What types of documents can I upload?

You may upload any tenancy-related documentation such as tenancy agreements, deposit records, maintenance logs, or evidence for legal support. PDF, Word, and image formats are supported.

Where can I view my submitted documents?

All submitted documents are accessible via your member dashboard. You'll also receive a confirmation after each upload.

What types of claims can I submit?

You can submit claims related to deposit disputes, disrepair, harassment, rent arrears, illegal eviction, or tenancy contract breaches.

Is there a cost to submit a claim?

Members can submit claims as part of their membership. Some advanced services may carry a small fee.

How long will it take to hear back?

Initial claim reviews are usually completed within 2–3 working days.

Where can I check my claim status?

All updates are posted in your Member Dashboard. Email alerts are also sent for important actions.

Who will respond to my enquiry?

Our legal support team, including experienced case assessors and housing law specialists, will review your enquiry and respond via your member dashboard.

Is my enquiry confidential?

Yes. All submissions are strictly confidential and handled in accordance with our data protection policy and ethical guidelines.

How long does it take to receive a response?

You will typically receive a reply within 48 hours. More complex enquiries may take slightly longer, and all updates will be posted to your dashboard.

Can I ask more than one question?

Absolutely. Members can submit multiple enquiries as long as each is related to a distinct tenancy or legal issue.

What if I need a legal document created?

If your situation requires a formal letter or court-ready document, our team will assess your case and draft it for you — this is included in Premium membership.

TLA Editorial Team | TLA - The Landlord Association

Leading agency group calls for agent role in new rental database

Leading agency group calls for agent role in new rental database The government’s new mandatory rental database is supported by a major lettings agency group, which urges that letting agents be central to its operation

Rents expected to rise further amid strong tenant demand

Rents expected to rise further amid strong tenant demand The Royal Institution of Chartered Surveyors (RICS) reports that UK rents are set to increase further due to rising tenant demand and constrained supply, with forecasts

Government to launch regional rental property database from late 2026

Government to launch regional rental property database from late 2026 The UK government will introduce a mandatory Private Rented Sector (PRS) Database in England starting late 2026, requiring landlords to register their rental properties regionally

Agents Giving event raises £50,000 for charity and research

Agents Giving event raises £50,000 for charity and research Agents Giving and The Guild of Property Professionals hosted a Charity Golf & Spa Day at the Belfry, raising £50,000 for the Bone Cancer Research Trust

South West agency Stags returns to Zoopla for three-year deal

South West agency Stags returns to Zoopla for three-year deal Stags, a major independent agency with 25 offices across Dorset, Somerset, Devon and Cornwall, has signed a three-year agreement to list on Zoopla, aiming to

Rents fall in many UK regions but affordability remains difficult

Rents fall in many UK regions but affordability remains difficult Recent data from Propertymark reveals that rents have decreased in several UK regions, including London and the South East, yet affordability challenges persist nationwide, with

Thousands of tenanted homes currently listed for sale across England

Thousands of tenanted homes currently listed for sale across England Over 8,500 rental properties with tenants in situ are on the market for sale in England, representing nearly 2% of all homes listed for sale.

Sharp increase in property tribunal rental dispute hearings

Sharp increase in property tribunal rental dispute hearings The Ministry of Justice has reported a significant rise in property tribunal cases, with nearly 16,000 hearings in the year to June 2026, marking a 24% increase

Commercial landlords urged to manage flats above shops as residential portfolios

Commercial landlords urged to manage flats above shops as residential portfolios Many commercial landlords inadvertently own residential flats above their shops, creating management challenges amid rising regulation and tenant protections. Effective portfolio management and compliance

Government plans standard valuation for lease extensions

Government plans standard valuation for lease extensions The UK government is introducing a Standard Valuation Method to simplify leasehold enfranchisement, aiming to reduce disputes and improve cost predictability for lease extensions and freehold purchases. The

Author: TLA Editorial Team