Do I need to be a member to ask a legal question?

Yes. Legal support is a members-only feature. You can log in or join free to access this feature.

How long does it take to receive a reply?

Most enquiries are responded to within 48 hours. Complex queries may take longer, but all updates will be visible in your member dashboard.

What kind of legal issues can I submit?

You can submit tenancy-related questions, including issues with deposits, repairs, eviction, or rental agreements. Our team offers guidance and may prepare documents to assist.

Who can submit a document?

Only registered TLA members can submit legal documents or evidence. Please ensure you are logged in before submitting.

What types of documents can I upload?

You may upload any tenancy-related documentation such as tenancy agreements, deposit records, maintenance logs, or evidence for legal support. PDF, Word, and image formats are supported.

Where can I view my submitted documents?

All submitted documents are accessible via your member dashboard. You'll also receive a confirmation after each upload.

What types of claims can I submit?

You can submit claims related to deposit disputes, disrepair, harassment, rent arrears, illegal eviction, or tenancy contract breaches.

Is there a cost to submit a claim?

Members can submit claims as part of their membership. Some advanced services may carry a small fee.

How long will it take to hear back?

Initial claim reviews are usually completed within 2–3 working days.

Where can I check my claim status?

All updates are posted in your Member Dashboard. Email alerts are also sent for important actions.

Who will respond to my enquiry?

Our legal support team, including experienced case assessors and housing law specialists, will review your enquiry and respond via your member dashboard.

Is my enquiry confidential?

Yes. All submissions are strictly confidential and handled in accordance with our data protection policy and ethical guidelines.

How long does it take to receive a response?

You will typically receive a reply within 48 hours. More complex enquiries may take slightly longer, and all updates will be posted to your dashboard.

Can I ask more than one question?

Absolutely. Members can submit multiple enquiries as long as each is related to a distinct tenancy or legal issue.

What if I need a legal document created?

If your situation requires a formal letter or court-ready document, our team will assess your case and draft it for you — this is included in Premium membership.

RRA 2026 Ready — Protected Member Document

TLA Tenant Fact Sheet | Renters’ Rights Act 2026 Rights Guide

A practical TLA rights briefing for private tenants in England. This fact sheet explains what has changed under the Renters’ Rights Act 2026, what landlords and agents are now required to do, what the official government Information Sheet is, and what steps tenants should take if their rights are not respected.

Download Document Back to Library Member Account

Free with membership

RRA 2026 ready

Editable document

Document Summary Protected Download

TLA Tenant Fact Sheet | Renters’ Rights Act 2026 Rights Guide TLA member document library.

Member Document Document category.

Free with TLA membership Included with Landlord, Business and Agent plans.

Guidance-led resource: Supports compliance organisation. Does not legally certify compliance.

Protected member download

Download TLA Tenant Fact Sheet | Renters’ Rights Act 2026 Rights Guide

Included with your eligible TLA membership. Access the full document library from your member account.

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WPDM protected

TLA Rights Resource

TLA Tenant Fact Sheet

Renters’ Rights Act 2026 — Rights Guide

This Renters Rights Act 2026 tenant guide explains your rights, what landlords must now do, and how to respond if your tenancy is not compliant.

A practical tenant-facing guide explaining what has changed under the Renters’ Rights Act 2026, what rights private tenants now have in England, what landlords and agents must do, and what steps you should take if the official government Information Sheet has not been provided or your rights are not being respected.

Important: This TLA Fact Sheet is a practical rights briefing. It does not replace the official government Information Sheet that your landlord or agent must provide in the prescribed manner.

What this guide covers

The official government Information Sheet requirement
Section 21 abolition and what it means for tenant security
Section 13 rent increase protections
Pet request rights
How and when to communicate in writing
What to do if your landlord or agent does not comply
Practical next steps for tenants in England

Best for

Private tenants wanting a clear explanation of their new rights
Tenants who have not received the official Information Sheet
Tenants dealing with rent, notice, repair or pet issues
Members needing a practical plain-English rights guide

Related TLA support

Tenant SOS Hub
Complaint to Letting Agent Template
Repair Request / Formal Letter Templates
Tenant Membership Support

Member download: Log in to access this tenant rights guide and keep a saved copy available for future reference if you need to challenge a notice, request the official document, or raise a formal complaint.

TLA Tenant Fact Sheet | Renters’ Rights Act 2026 Rights Guide

1 file(s) 16.54 KB

Download Tenant Fact Sheet

Document purpose

A practical member resource.

TLA member documents support landlords, agents and property managers with tenancy setup, compliance preparation, record keeping and day-to-day property management under the Renters' Rights Act 2026 framework.

Best used for: tenancy files, compliance workflows, record keeping, managed lettings, notices and pre-tenancy preparation.

General coverage

What TLA documents support

Tenancy setupTemplates and records for new and existing tenancy arrangements.
RRA 2026 readinessDocuments updated for the Renters' Rights Act 2026 framework.
Compliance recordsOrganised record keeping for deposits, notices and certificates.
Repairs and evidenceContractor, inspection and communication log support.
Notices and lettersStatutory and operational notice templates for common situations.
Editable formatsDocuments designed for property-specific completion and filing.

Legal disclaimer: Documents provided by The Landlord Association are for general compliance support and document preparation only. They do not constitute formal legal advice. Members should adapt documents to the specific tenancy, property and management arrangement. Legal advice should be taken where required, especially before serving notices, starting possession proceedings or relying on documents in a formal dispute.