Rightmove launches rent review tool to ease Renters Rights Act impact

Rightmove launches rent review tool to ease Renters Rights Act impact

Rightmove has introduced a rent review feature in its Tenancy Manager platform to help letting agents handle rent increases efficiently under the Renters Rights Act. The update aims to reduce administrative burden and improve compliance.

Rightmove’s new functionality, launched in September 2026, enables letting agents to create and serve a Section 13 rent increase notice directly from existing tenancy records within Tenancy Manager. This integration streamlines the rent review process, which has become more complex following the introduction of the Renters Rights Act.

By consolidating rent review actions into the same system used for tenancy progression, agents can maintain all tenancy information in one place, reducing errors and saving time. The update forms part of Rightmove’s Lead to Keys suite, which offers a fully integrated solution covering advertising, enquiry management, referencing, and tenancy progression.

Details of the new rent review functionality

The rent review tool responds to one of the most requested features from letting agents, reflecting the sector’s need for practical solutions to comply with new regulations. The ability to generate a Section 13 notice within Tenancy Manager means agents no longer need to switch between multiple systems or manually draft notices, which can lead to mistakes or delays.

Rightmove has also recently enhanced its Lead to Keys suite with landlord PEPs and sanctions checks, allowing agents to verify landlords, tenants, or guarantors directly through Rightmove Plus. Additionally, digital ID verification has been introduced for tenant referencing, enabling applicants to confirm their identity securely and quickly.

A Rightmove spokesperson highlighted the ongoing challenges faced by the lettings sector due to regulatory changes and emphasised the company’s commitment to helping agents adapt. The spokesperson said the rent review update is designed to make a necessary but often complex process more efficient and manageable.

Context of the Renters Rights Act and its effects on agents

The Renters Rights Act, which introduced significant reforms to tenancy law, has increased the administrative and compliance responsibilities for letting agents and landlords. Among its provisions, the Act tightened rules around rent increases, requiring strict adherence to procedures such as serving Section 13 notices correctly.

These changes have placed additional pressure on agents, who must now ensure all rent reviews comply with the new legal framework to avoid disputes or enforcement actions. The Act’s complexity has also increased the importance of accurate record-keeping and timely communication with tenants.

Many agents have reported a rise in workload and the need to update their processes and systems to meet the new requirements. The introduction of digital tools like Rightmove’s rent review feature reflects a broader move towards technology-driven solutions to manage regulatory burdens.

Practical implications for landlords and letting agents

For landlords and agents managing small to medium portfolios, the new functionality offers a way to reduce the time and effort involved in handling rent increases. Serving a compliant Section 13 notice through an integrated platform helps avoid errors that could invalidate the notice or delay rent adjustments.

Agents can also benefit from having tenancy progression and rent review data consolidated, making it easier to track deadlines, document communications, and maintain audit trails. This can improve landlord confidence and tenant satisfaction by ensuring transparency and compliance.

However, agents will still need to understand the legal requirements underpinning rent reviews and ensure that notices are served within the correct timeframes. The tool supports compliance but does not replace the need for professional judgement or legal advice where complexities arise.

Remaining uncertainties and what to watch

While the new tool addresses a key administrative challenge, some uncertainty remains around how the Renters Rights Act will be interpreted in practice, especially as case law develops. Agents should monitor official guidance and updates to ensure their procedures remain compliant.

It is also unclear how widely this functionality will be adopted across the sector and whether similar tools will emerge from other providers. The integration of rent review notices into tenancy management platforms may become a standard expectation, raising the bar for compliance and service quality.

Agents should keep an eye on further enhancements to digital platforms that support tenancy administration, as well as any government consultations or amendments to the Act that could affect rent review processes.

What landlords and agents should consider now

Landlords and letting agents should review their current rent review procedures in light of the Renters Rights Act and consider adopting digital tools that streamline compliance. Ensuring that tenancy records are complete and up to date will facilitate the use of integrated platforms like Rightmove’s Tenancy Manager.

Agents should also train staff on the legal requirements for rent increases and the correct use of any new software features. Maintaining clear communication with tenants about rent reviews can help prevent disputes and foster better landlord-tenant relationships.

Checking that notices are served correctly and within statutory timeframes remains critical. Agents and landlords should keep abreast of sector developments and official guidance to adapt promptly to any changes.

Supporting compliance with TLA membership and ORBIT

The Landlord Association (TLA) offers membership that provides access to practical compliance resources and guidance relevant to the Renters Rights Act and rent review processes. Members can benefit from up-to-date information on tenancy law changes and best practice advice tailored to the private rented sector.

TLA’s new property management and compliance platform, ORBIT, currently available in BETA testing, is designed to help landlords and letting agents organise tenancy records, track key actions such as rent reviews, and maintain evidence of compliance. ORBIT’s features include document management and a property management AI assistant to support decision-making and record-keeping.

Using TLA membership resources and ORBIT can assist landlords and agents in managing the increased administrative demands introduced by the Renters Rights Act, helping to reduce risk and improve operational efficiency.

Explore TLA member compliance support and learn more about ORBIT BETA access to prepare your portfolio for the new rent review requirements.

Looking ahead, the integration of legal compliance tools into tenancy management platforms is likely to expand, making it essential for landlords and agents to adopt technology that supports accurate and timely rent reviews under evolving legislation.

Sources: Letting Agent Today