Renters Rights Act prompts landlords to reject more tenants
New data reveals landlords are increasingly cautious in tenant selection following the Renters Rights Act, with many selling properties and reducing rental supply amid concerns over eviction processes and court delays.
Four months after the Renters Rights Act came into force, evidence is emerging that the legislation is having unintended effects on the private rented sector. According to recent findings from The Lettings Hub, landlords and letting agents are responding to the new legal environment by tightening tenant acceptance criteria and, in some cases, withdrawing from the rental market altogether.
The Lettings Hub’s analysis shows that 80% of letting agents have observed landlords becoming more cautious when selecting tenants. This shift is attributed not to a direct impact on rental profitability but to a significant loss of confidence in the eviction process under the Act’s new rules. In particular, 95% of letting agents reported lacking confidence in the courts’ ability to handle possession cases effectively, citing delays and procedural uncertainties.
Landlords’ concerns focus on eviction process and Section 21 removal
One of the most significant changes introduced by the Renters Rights Act was the abolition of Section 21 ‘no fault’ evictions, which previously allowed landlords to regain possession of their properties without providing a reason. The removal of this mechanism has left many landlords uneasy about their ability to manage problematic tenancies.
Letting agents identified court delays as the biggest practical concern under the new regime. With the courts reportedly struggling to process possession claims efficiently, landlords feel exposed to extended periods of uncertainty and potential financial risk. This has led some landlords to adopt a more risk-averse approach, rejecting applicants perceived as higher risk to avoid potential eviction disputes.
The combination of these factors has contributed to a reduction in rental supply. Nearly two-thirds of letting agents noted a fall in available rental properties, with 91% attributing this decline to landlords selling their buy-to-let holdings rather than continuing to rent them out under the new regulatory framework.
Context and implications for the private rented sector
The Renters Rights Act represents one of the most significant reforms to tenancy law in recent years, aiming to enhance tenant security and rights. However, the unintended consequence appears to be a contraction in rental housing availability as landlords reassess the risks of letting under the changed rules.
For landlords, the loss of Section 21 means that possession proceedings must now be based on specific grounds, often requiring more complex and lengthy court processes. This has increased the perceived risk and administrative burden associated with managing tenancies, particularly for smaller landlords without dedicated legal support.
Letting agents, acting as intermediaries, are also navigating a more challenging environment. Their lack of confidence in the courts and the eviction system affects their ability to reassure landlords and maintain a steady flow of rental properties to the market. The resulting cautious tenant selection practices may inadvertently disadvantage certain groups of renters, especially those with less conventional rental histories.
Practical effects on landlords and letting agents
In practice, landlords with small portfolios need to be more diligent in tenant referencing and risk assessment. The use of professional guarantors and thorough background checks is becoming more common as landlords seek to mitigate the risk of difficult evictions.
Letting agents are encouraged to provide clear guidance on the new possession process, helping landlords understand the legal grounds for eviction and the expected timelines. This support is crucial to maintaining landlord confidence and preventing further withdrawals from the rental market.
Landlords should also be aware that increased caution in tenant selection can reduce the pool of eligible renters, potentially prolonging void periods. Balancing risk management with fair access to housing is a delicate task in the current regulatory climate.
Uncertainties and what to watch next
There remain uncertainties about how the courts will adapt to the new possession procedures over time. Improvements in case management and judicial resources could restore some confidence, but this is not guaranteed. Landlords and agents should monitor developments closely and seek up-to-date official guidance.
Additionally, further government intervention or amendments to the Renters Rights Act may be proposed if the reduction in rental supply worsens. Stakeholders should stay informed about consultation outcomes and legislative reviews that could affect eviction rights and landlord protections.
Key considerations for landlords now
Landlords should review their tenant referencing processes to ensure they are thorough and compliant with current standards. Using professional referencing services and guarantors can provide additional security.
It is also advisable to maintain detailed records of tenancy agreements, communications, and any issues arising during the tenancy. This documentation will be vital if possession proceedings become necessary.
Engaging with letting agents who understand the new legal framework and can offer practical advice will help landlords navigate the challenges posed by the Renters Rights Act. Staying informed about court performance and changes in eviction law will also enable landlords to make timely decisions about their portfolios.
Supporting landlords through regulatory changes with TLA
The Landlord Association (TLA) offers members access to comprehensive compliance resources and practical information tailored to the evolving rental market. Through membership, landlords and letting agents can benefit from guidance on tenancy law changes, including the implications of the Renters Rights Act.
TLA’s new property management and compliance platform, ORBIT, currently in BETA testing, is designed to help landlords organise property records, manage tenancy documentation, and keep track of key actions such as referencing and possession procedures. Although still in development, ORBIT aims to support landlords in maintaining evidence of compliance and navigating the complexities of the new eviction process.
Exploring TLA membership and ORBIT BETA access can provide landlords with tools and information to adapt to regulatory changes and safeguard their rental investments.
Looking ahead, the private rented sector must balance tenant protections with landlords’ ability to manage risks effectively. Ongoing monitoring of the Renters Rights Act’s impact will be essential to ensuring a sustainable rental market.
Sources: Landlord Today


