Privacy Policy
The Landlord Association (TLA)
Effective Date: April 1st, 2025

1. Introduction The Landlord Association ("TLA", "we", "us", "our" "Association") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use our website (landlordassociation.org.uk) or interact with our services.

2. Who We Are TLA is an unincorporated association providing legal resources, guidance, and membership services to landlords, tenants, legal professionals, and the general public in England and Wales. For the purposes of UK data protection law, we are a Data Controller.

3. What Information We Collect We may collect and process the following types of personal data:

• Name and contact details (email address, phone number)

• Address (if provided by members or users)

• Business information (for solicitors, partners, or listed services)

• Login details and account preferences (if you register)

• Payment details (processed securely via third-party platforms e.g., Stripe)

• Form submissions (membership forms, legal enquiries, directory listings)

• Technical data such as IP address, browser type, and usage information via cookies
  

4. How We Collect Your Data We collect personal data through:

• Membership registrations and renewals

• Solicitor panel or service submissions

• Contact forms and enquiries

• Newsletter subscriptions

• User account creation

• Cookies and analytics tools (e.g., Google Analytics)
  

5. Legal Basis for Processing We process your personal data based on one or more of the following legal grounds:

• Consent – where you have actively given permission

• Contract – to fulfil a service or membership agreement

• Legitimate Interests – to manage and improve our services and communicate relevant updates

• Legal Obligation – where required by law
  

6. How We Use Your Information Your information is used to:

• Provide access to member services and resources

• Manage solicitor or service directory submissions

• Respond to your enquiries and requests

• Process membership payments and renewals

• Improve website performance and usability

• Send relevant legal updates, newsletters, or announcements (with opt-out option)
  

7. How We Share Your Data We do not sell your data. We may share your information with:

• Secure third-party service providers (e.g., Stripe, email platforms, hosting services)

• Legal or regulatory authorities where required by law

• Partners involved in delivering legal services or resources
  

8. Data Retention We retain your personal data only for as long as necessary:

• For active membership or solicitor listings: while the account/listing is live and up to 12 months after termination

• For legal queries and correspondence: up to 6 years

• For analytics and cookies: up to 26 months (Google Analytics default)
  

9. Your Data Rights Under the UK GDPR, you have the right to:

• Access a copy of your data

• Correct any inaccuracies

• Request deletion of your data

• Object to certain types of processing

• Withdraw consent at any time
  

To exercise your rights, email us at legal@landlordassociation.org.uk.

10. Cookies We use cookies to improve your browsing experience. You can control cookies through your browser settings. See our Cookie Policy for more details.

11. Security We use industry-standard measures to keep your data safe, including HTTPS, firewall protection, and secure data access controls.

12. Contact Us For questions about this Privacy Policy or your data rights, contact:

The Landlord Association
Email: legal@landlordassociation.org.uk
Website: https://www.landlordassociation.org.uk

Privacy Policy