Do I need to be a member to ask a legal question?

Yes. Legal support is a members-only feature. You can log in or join free to access this feature.

How long does it take to receive a reply?

Most enquiries are responded to within 48 hours. Complex queries may take longer, but all updates will be visible in your member dashboard.

What kind of legal issues can I submit?

You can submit tenancy-related questions, including issues with deposits, repairs, eviction, or rental agreements. Our team offers guidance and may prepare documents to assist.

Who can submit a document?

Only registered TLA members can submit legal documents or evidence. Please ensure you are logged in before submitting.

What types of documents can I upload?

You may upload any tenancy-related documentation such as tenancy agreements, deposit records, maintenance logs, or evidence for legal support. PDF, Word, and image formats are supported.

Where can I view my submitted documents?

All submitted documents are accessible via your member dashboard. You'll also receive a confirmation after each upload.

What types of claims can I submit?

You can submit claims related to deposit disputes, disrepair, harassment, rent arrears, illegal eviction, or tenancy contract breaches.

Is there a cost to submit a claim?

Members can submit claims as part of their membership. Some advanced services may carry a small fee.

How long will it take to hear back?

Initial claim reviews are usually completed within 2–3 working days.

Where can I check my claim status?

All updates are posted in your Member Dashboard. Email alerts are also sent for important actions.

Who will respond to my enquiry?

Our legal support team, including experienced case assessors and housing law specialists, will review your enquiry and respond via your member dashboard.

Is my enquiry confidential?

Yes. All submissions are strictly confidential and handled in accordance with our data protection policy and ethical guidelines.

How long does it take to receive a response?

You will typically receive a reply within 48 hours. More complex enquiries may take slightly longer, and all updates will be posted to your dashboard.

Can I ask more than one question?

Absolutely. Members can submit multiple enquiries as long as each is related to a distinct tenancy or legal issue.

What if I need a legal document created?

If your situation requires a formal letter or court-ready document, our team will assess your case and draft it for you — this is included in Premium membership.

Landlord Association | TLA - The Landlord Association

RSH publishes latest round of judgements

The Regulator of Social Housing (RSH) has published its latest round of regulatory judgements, revealing varied performance levels among local authorities and housing associations. The judgements, released on 13 May 2026, assess landlords on consumer standards, governance, and financial viability, highlighting areas of strength and concern across the sector. Key Findings from the Latest Judgements […]

RSH publishes latest round of judgements

The Regulator of Social Housing (RSH) has published its latest round of regulatory judgements as of 13 May 2026, assessing the performance and compliance of various local authorities and housing associations across England. These judgements reflect the sector’s ongoing efforts to meet consumer standards, governance, and financial viability requirements under the revised regulatory framework introduced […]

Developer sought to create new city quarter for Nottingham as work to transform iconic city centre site gathers pace

Homes England has initiated the search for a development partner to lead the regeneration of Nottingham’s former Broad Marsh shopping centre, aiming to create a vibrant new city quarter. This project marks a significant step in transforming the city centre with a mixed-use development that combines housing, office space, retail, leisure, and public amenities. Ambitious […]

Developer sought to create new city quarter for Nottingham as work to transform iconic city centre site gathers pace

Homes England has initiated a search for a development partner to transform Nottingham’s former Broad Marsh shopping centre into a vibrant new city quarter. This ambitious regeneration project aims to deliver a mixed-use district featuring homes, office space, retail, leisure, and public amenities, marking a significant step forward in the city’s long-term development plans. Transforming […]

Stronger standards and training to improve building safety

The UK government has announced a series of measures aimed at strengthening building safety standards and professional training across the construction and fire and rescue sectors. These initiatives respond directly to the findings of the Grenfell Tower Inquiry and seek to restore public trust in the safety of residential buildings. Government response to Grenfell Tower […]

Stronger standards and training to improve building safety

The UK government has announced a series of measures aimed at strengthening building safety standards and professional training across the construction and fire and rescue sectors. These initiatives respond directly to the findings of the Grenfell Tower Inquiry, seeking to restore public trust and ensure safer homes for all. Building safety reforms following Grenfell The […]

BlackRock isn’t buying your street. The truth is actually far more disturbing.

A common belief is that large institutional investors like BlackRock are purchasing suburban homes across Britain, forcing ordinary renters out of the market. However, the reality is more nuanced and arguably more concerning, as these investors focus on a very specific segment of the rental market, while smaller landlords face increasing pressures. Institutional Investment Focuses […]

BlackRock isn’t buying your street. The truth is actually far more disturbing.

There is a widespread belief that large institutional investors, such as BlackRock, are purchasing suburban housing across Britain and displacing ordinary renters. However, the reality is more nuanced and, in some respects, more concerning. Institutional Investment Focuses on Urban Apartments Contrary to popular perception, major institutional funds show little interest in typical suburban properties like […]

Tenant demand is rising as home supply falls – RICS

Tenant demand in the UK rental market continues to rise, while the supply of available homes for rent is falling, according to the latest Royal Institution of Chartered Surveyors (RICS) UK Residential Survey. This imbalance is contributing to upward pressure on rents amid a weakening sales market and ongoing economic challenges. Rising Tenant Demand and […]

Tenant demand is rising as home supply falls – RICS

Tenant demand in the UK rental market continues to rise amid a falling supply of available homes, according to the latest findings from the Royal Institution of Chartered Surveyors (RICS). This trend is placing further upward pressure on rents at a time when the housing sales market is also showing signs of weakness. Rising Tenant […]

Author: Landlord Association