The Landlord Association (TLA)

Tenant Pack

Official tenant documents for repairs, complaints, and legal requests.

Landlord Document 13 Tenant Maintenance Request Log

Landlord Document 13 Tenant Maintenance Request Log – Official TLA template for use by tenant packs. Review the contents and

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Tenant Document 15 Holding Deposit Refund Request

Tenant Document 15 Holding Deposit Refund Request – Official TLA template for use by tenant packs. Review the contents and

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Tenant Document 16 Early Termination Agreement

Tenant Document 16 Early Termination Agreement – Official TLA template for use by tenant packs. Review the contents and use

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Tenant Document 17 Tds Deposit Dispute Submission Template

Tenant Document 17 Tds Deposit Dispute Submission Template – Official TLA template for use by tenant packs. Review the contents

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Tenant Document 18 Tenant Witness Statement Template

Tenant Document 18 Tenant Witness Statement Template – Official TLA template for use by tenant packs. Review the contents and

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Tenant Document 19 Complaint To Letting Agent

Tenant Document 19 Complaint To Letting Agent – Official TLA template for use by tenant packs. Review the contents and

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Tenant Document 20 Local Authority Complaint Template

Tenant Document 20 Local Authority Complaint Template – Official TLA template for use by tenant packs. Review the contents and

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Shared Document 03 Complaint Mediation Procedure

Shared Document 03 Complaint Mediation Procedure – Official TLA template for use by tenant packs. Review the contents and use

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Tenant Document 02 Disrepair Complaint Letter

Tenant Document 02 Disrepair Complaint Letter – Official TLA template for use by tenant packs. Review the contents and use

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Tenant Document 05 Request For Urgent Repairs

Tenant Document 05 Request For Urgent Repairs – Official TLA template for use by tenant packs. Review the contents and

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const form = document.getElementById('tla-chat-form'); const input = document.getElementById('tla-chat-input'); const messages = document.getElementById('tla-chat-messages');form.addEventListener('submit', async (e) => { e.preventDefault(); const userMsg = input.value.trim(); if (!userMsg) return;// Append user message appendMessage(userMsg, 'user'); input.value = ''; // Simulate AI typing... appendMessage('Thinking...', 'ai', true);// Call your backend API here to get AI response const aiResponse = await fetchAIResponse(userMsg);// Replace "Thinking..." with real response replaceTypingMessage(aiResponse); });function appendMessage(text, sender, isTyping = false) { const msgDiv = document.createElement('div'); msgDiv.classList.add('chat-message', sender); msgDiv.textContent = text; if (isTyping) msgDiv.classList.add('typing'); messages.appendChild(msgDiv); messages.scrollTop = messages.scrollHeight; }function replaceTypingMessage(text) { const typingMsg = document.querySelector('.chat-message.typing'); if (typingMsg) { typingMsg.textContent = text; typingMsg.classList.remove('typing'); } messages.scrollTop = messages.scrollHeight; }// Dummy fetch function async function fetchAIResponse(userMsg) { // Replace this with actual API call integration! return new Promise(resolve => { setTimeout(() => { resolve("This is a sample AI response to: " + userMsg); }, 1500); }); }