Upload evidence or supporting material for your ongoing case, dispute, or legal support request. Once submitted, it will be securely reviewed by the TLA legal team and linked to your member dashboard.
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All uploaded documents are securely stored and tracked under your legal case or request. Return to your dashboard to review status, submit new queries, or chat with support.
Go to My Dashboard →You can upload tenancy agreements, deposit correspondence, maintenance requests, invoices, check-in/out reports, or any tenancy-related evidence. Supported formats include PDF, DOCX, JPG, and PNG.
Yes. Document uploads are only available to members. Please log in or join free to access this service.
After uploading, your file will be visible in your Member Dashboard under “My Documents” or “My Tickets.” You’ll also receive email updates if your case progresses.
Yes. Each document is reviewed by our legal support team. If your upload relates to an ongoing case, it will be reviewed alongside your existing file and responded to appropriately.
Absolutely. You can include multiple files in one submission, or upload more at a later stage. Please ensure each upload is clearly titled for reference.
Yes, each file can be up to 10MB. For larger files, compress the document or contact our support team for assistance.
Absolutely. All uploads are encrypted and stored securely in compliance with UK GDPR regulations. Only you and the TLA legal team can access them.
You can upload updated versions anytime. If you need a file removed, please contact support via your Member Dashboard.
Documents are typically reviewed within 24–48 hours during working days. Urgent cases can be flagged in your message for faster handling.
You’ll receive an email confirmation and the file will appear in your Member Dashboard under My Documents. The legal team will review it and respond if action is required.
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