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Submit a Document

Upload evidence or supporting material for your ongoing case, dispute, or legal support request. Once submitted, it will be securely reviewed by the TLA legal team and linked to your member dashboard.

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View Your Dashboard

All uploaded documents are securely stored and tracked under your legal case or request. Return to your dashboard to review status, submit new queries, or chat with support.

Go to My Dashboard →

Frequently Asked Questions

What types of documents can I upload?

You can upload tenancy agreements, deposit correspondence, maintenance requests, invoices, check-in/out reports, or any tenancy-related evidence. Supported formats include PDF, DOCX, JPG, and PNG.

Do I need to be a member to submit a document?

Yes. Document uploads are only available to members. Please log in or join free to access this service.

How do I track my submission?

After uploading, your file will be visible in your Member Dashboard under “My Documents” or “My Tickets.” You’ll also receive email updates if your case progresses.

Will someone review my upload?

Yes. Each document is reviewed by our legal support team. If your upload relates to an ongoing case, it will be reviewed alongside your existing file and responded to appropriately.

Can I submit more than one file?

Absolutely. You can include multiple files in one submission, or upload more at a later stage. Please ensure each upload is clearly titled for reference.

Is there a file size limit for uploads?

Yes, each file can be up to 10MB. For larger files, compress the document or contact our support team for assistance.

Are my files safe and secure?

Absolutely. All uploads are encrypted and stored securely in compliance with UK GDPR regulations. Only you and the TLA legal team can access them.

Can I edit or remove a file after uploading?

You can upload updated versions anytime. If you need a file removed, please contact support via your Member Dashboard.

How quickly will someone review my upload?

Documents are typically reviewed within 24–48 hours during working days. Urgent cases can be flagged in your message for faster handling.

What happens after I submit my documents?

You’ll receive an email confirmation and the file will appear in your Member Dashboard under My Documents. The legal team will review it and respond if action is required.

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