Tenancy Shield Service

Welcome to TLA's Tenancy Shield Services

Tenancy Shield is a trusted agency-style service by The Landlord Association, acting as a neutral third party to manage rent payments, prevent disputes, and provide legally compliant support for both landlords and tenants.

Your Trusted Rental Partner

Fairness in Every Transaction

Whether you’re a tenant seeking legal protection or a landlord looking for peace of mind, Tenancy Shield ensures every penny is recorded, every agreement documented, and every issue handled fairly - and legally.

Tenancy Shield Service

A trusted agency service ensuring fair management of rent payments and legal support for landlords and tenants.

Neutral Third Party

We manage disputes, ensuring every agreement is documented and every issue is handled fairly.

Legal Protection

Tenants receive essential legal support, safeguarding their rights and ensuring compliance with rental agreements.

Landlords gain peace of mind, knowing their interests are protected and all transactions are recorded accurately.

Peace of Mind

Disputes & Mediation

The Landlord Association has been a trusted resource for landlords and tenants alike since 2001. Over more than two decades, we have resolved thousands of disputes, protected tenant rights, and supported fair housing practices across the UK.

13,800+

9,200+

legal evidence bundles prepared

Mediation requests handled

57,500+

tenant support enquiries answered

Rent & Payment Handling

With over 50,000 tenancy-related matters supported to date, The Landlord Association remains one of the UK’s most experienced and trusted independent bodies in landlord–tenant relations.

27,600+

Rent cases managed by Tenancy Shield to-date

Full documentation and receipts issued for every transaction

Compliance-ready records for courts, councils, and TDS schemes

Trusted by Tenants & Landlords Nationwide

For over two decades, we've been the go-to support system for thousands of landlords and tenants across the UK. Whether it’s rent handling, mediation, or legal guidance — Tenancy Shield delivers trusted, neutral, and efficient service every step of the way.

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Established 2001

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Independent & Neutral

Fully Documented Support

Legal-Ready Communications

Ready to get protected?

Join thousands of tenants and landlords using Tenancy Shield for peace of mind, payment clarity, and fair dispute resolution.

Tenancy Shield has transformed my renting experience. Their support is reliable, ensuring all payments are documented and disputes are resolved fairly. Highly recommend!

Carl F., Multi-property Landlord

★★★★★

★★★★★

As a landlord, having Tenancy Shield manage the payment process and handle communication has been a game-changer. It's professional, impartial, and saves me a huge amount of stress. Brilliant service

I felt powerless before, but Tenancy Shield gave me the confidence to stand up for my rights. Every payment is now fully recorded, and I finally feel protected as a tenant. I wouldn't rent without them again.

Michael R., Long-Term Renter, Birmingham

★★★★★

★★★★★

Tenancy Shield bridges the gap we often see between landlords and tenants. It brings structure, fairness, and accountability — exactly what’s needed in today’s rental sector. A valuable resource we now regularly recommend

Janet M., Portfolio Landlord, London

Danielle K., Housing Support Officer, Manchester