Do I need to be a member to ask a legal question?

Yes. Legal support is a members-only feature. You can log in or join free to access this feature.

How long does it take to receive a reply?

Most enquiries are responded to within 48 hours. Complex queries may take longer, but all updates will be visible in your member dashboard.

What kind of legal issues can I submit?

You can submit tenancy-related questions, including issues with deposits, repairs, eviction, or rental agreements. Our team offers guidance and may prepare documents to assist.

Who can submit a document?

Only registered TLA members can submit legal documents or evidence. Please ensure you are logged in before submitting.

What types of documents can I upload?

You may upload any tenancy-related documentation such as tenancy agreements, deposit records, maintenance logs, or evidence for legal support. PDF, Word, and image formats are supported.

Where can I view my submitted documents?

All submitted documents are accessible via your member dashboard. You'll also receive a confirmation after each upload.

What types of claims can I submit?

You can submit claims related to deposit disputes, disrepair, harassment, rent arrears, illegal eviction, or tenancy contract breaches.

Is there a cost to submit a claim?

Members can submit claims as part of their membership. Some advanced services may carry a small fee.

How long will it take to hear back?

Initial claim reviews are usually completed within 2–3 working days.

Where can I check my claim status?

All updates are posted in your Member Dashboard. Email alerts are also sent for important actions.

Who will respond to my enquiry?

Our legal support team, including experienced case assessors and housing law specialists, will review your enquiry and respond via your member dashboard.

Is my enquiry confidential?

Yes. All submissions are strictly confidential and handled in accordance with our data protection policy and ethical guidelines.

How long does it take to receive a response?

You will typically receive a reply within 48 hours. More complex enquiries may take slightly longer, and all updates will be posted to your dashboard.

Can I ask more than one question?

Absolutely. Members can submit multiple enquiries as long as each is related to a distinct tenancy or legal issue.

What if I need a legal document created?

If your situation requires a formal letter or court-ready document, our team will assess your case and draft it for you — this is included in Premium membership.

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📁 Access 50+ Legally Approved Templates

Welcome to the official TLA Member Downloads Centre — your trusted resource for legally compliant documents tailored for landlords, tenants, and letting agents across England and Wales.

✅ Instant access to over 50 ready-to-use templates
🔒 Court-ready and legally sound for real-world use
🎨 Colour-coded by member type for easy navigation
📥 Simple to download, fill, and submit

Jump to Downloads

📁 Access 50+ Legally Approved Templates

Welcome to the TLA Member Downloads Centre. Find compliant documents for landlords, tenants, and agents in England and Wales.

✅ Instant access to 50+ templates
🔒 Court-ready and compliant
🎨 Colour-coded by member type
📥 Easy to download and use

Jump to Downloads

Featured Documents

Explore our most popular, legally sound document templates, handpicked for landlords, tenants, and letting agents. These featured documents are regularly downloaded by members and are essential for managing key tenancy milestones, ensuring compliance, and resolving disputes with confidence. All templates are professionally formatted, court ready, and available in editable DOCX format.

Most downloaded

Model AST Tenancy Agreement

Editable AST for new or renewing tenancies. UK compliant.

Views: 112,304

Downloads: 89,742

Download DOCX

Landlord essential

Section 21 Notice Template

Current Form 6A. Fast, accurate, and ready to serve.

Views: 96,228

Downloads: 78,543

Download DOCX

Tenant essential

Deposit Deduction Dispute Letter

Challenge unlawful deductions with a proven format.

Views: 87,450

Downloads: 65,120

Download DOCX

Agent essential

Letting Agency Terms of Business

Clear client terms. Services, fees, and duties set out.

Views: 73,884

Downloads: 59,308

Download DOCX

TLA • Most Downloaded Documents

Most Downloaded

Model AST Tenancy Agreement

A legally robust, easy to edit AST agreement for landlords and agents. UK rental law compliant for new or renewing tenancies.

Total Views: 112,304

Total Downloads: 89,742

Download DOCX

Landlord Essential

Section 21 Notice Template

Serve a valid no fault notice using the current Form 6A format. Built for speed and accuracy with clear guidance.

Total Views: 96,228

Total Downloads: 78,543

Download DOCX

Tenant Essential

Deposit Deduction Dispute Letter

Challenge unlawful deductions with a ready to use letter based on housing law and adjudication best practice.

Total Views: 87,450

Total Downloads: 65,120

Download DOCX

Agent Essential

Letting Agency Terms Of Business Agreement

Clear terms of business for letting agents. Defines services, fees, and client responsibilities to protect all parties.

Total Views: 73,884

Total Downloads: 59,308

Download DOCX

TLA Member Document Library

Browse and download legally compliant templates for landlords, tenants, agents, and shared use.
Free membership required to access.