We draft or refresh your Letting Agent Terms of Business (ToB) and implement full Fee Transparency across your website and branch. Delivered with a compliance checklist and implementation snippets, aligned to Consumer Rights Act 2015 (fees display), Tenant Fees Act 2019, Client Money Protection rules, and redress requirements.
Quality score based on TLA review rubric (internal).
Everything you need to publish compliant fees and a clear, fair Terms of Business that landlords actually read and sign.
We deliver a robust ToB tailored to your agency model (let‑only, rent‑collection, fully‑managed, HMO, build‑to‑rent) with schedules you can toggle on/off. Clauses include: scope, service levels, commissions, additional charges, deposits & client money, inspections, maintenance authority, data processing, conflicts, indemnities, limitation, termination & notice, complaints & redress, jurisdiction, and e‑signature readiness.
Copy‑paste HTML to publish landlord and tenant fees as required by the Consumer Rights Act 2015: inclusive of VAT, clear descriptions, and any referral/mark‑up disclosures. Includes placeholders for Redress and CMP badges and branch details.
Printable poster layout for your office window/desk showing headline fees, CMP status, redress membership, and trading name details. Styled to TLA's theme with clear accessibility contrast and scannable QR to your web fee page.
Action list against CRA 2015 display duties, Tenant Fees Act 2019 permitted payments, CMP 2019 regulations, and ASA guidance on price qualifiers. Use it to audit web pages, branch signage, email footers, and property ads.
We provide Elementor drop‑in blocks, placement guidance, and one round of edits to ensure your fee table reads clearly and your ToB aligns with your operational workflows.
HMO addendum, portfolio/enterprise schedules, referral disclosure policy, SLA posters, and multilingual fee pages. Ask during your order.
Fast, structured, and aligned to your current workflows.
We request your current ToB (if any), fee list, website URL, redress/CMP details, and service scope. Provide any regional/HMO specifics.
We draft the ToB and map permitted payments per TFA 2019. We prepare your fee table (web) and branch poster (A4).
Copy‑paste the table HTML into your site (Elementor/HTML widget) and place the poster in‑branch. We guide on page placement & signposting.
One round of edits. Final documents delivered (DOCX + PDF). Keep the checklist for annual audits.
Drop this into an Elementor HTML widget. Adjust values to your agency rates. Keep VAT clarity and include CMP & redress details.
Agent Fees (Landlords)
Service What's included Fee (incl. VAT) Let‑Only Marketing, viewings, offers, referencing, AST drafting, move‑in pack ___% of rent (min £___) Rent Collection Collection, statements, arrears reminders ___% of rent Fully Managed All above + maintenance handling, inspections, renewals ___% of rent Additional Landlord Fees e.g. Tenancy setup, inventory, check‑out, renewal, compliance packs £___ (incl. VAT) Member of: [Your Redress Scheme] · CMP: [Your CMP Scheme] · Trading name: [Legal Entity]Disclosure: we may receive referral fees/commissions from contractors or insurers. Full details available on request.
Use this to audit your website, branch signage, email footers, and onboarding packs. Click items to mark as completed.
Yes — we map services (let‑only, rent collection, fully‑managed, HMOs, renewals, inspections) and align clauses to your workflows and regions.
We provide an Elementor‑ready HTML block and guidance. If you need hands‑on implementation, mention this when ordering.
Consumer Rights Act 2015 (fees display), Tenant Fees Act 2019 (permitted payments), Client Money Protection Schemes for Property Agents (England) Regulations 2019, and scheme signage requirements for redress & CMP.
Yes. We can include optional schedules for HMO management, portfolio/enterprise clients, and additional services.
Standard delivery is 3-5 business days from intake completion. Express delivery (24-48 hours) available for urgent compliance needs.
We offer annual review packages to keep your ToB current with regulatory changes. Initial delivery includes 6 months of minor update support.
Our legal team can guide you through compliance requirements and help you select the right service package.
The Landlord Association (TLA)