Do I need to be a member to ask a legal question?

Yes. Legal support is a members-only feature. You can log in or join free to access this feature.

How long does it take to receive a reply?

Most enquiries are responded to within 48 hours. Complex queries may take longer, but all updates will be visible in your member dashboard.

What kind of legal issues can I submit?

You can submit tenancy-related questions, including issues with deposits, repairs, eviction, or rental agreements. Our team offers guidance and may prepare documents to assist.

Who can submit a document?

Only registered TLA members can submit legal documents or evidence. Please ensure you are logged in before submitting.

What types of documents can I upload?

You may upload any tenancy-related documentation such as tenancy agreements, deposit records, maintenance logs, or evidence for legal support. PDF, Word, and image formats are supported.

Where can I view my submitted documents?

All submitted documents are accessible via your member dashboard. You'll also receive a confirmation after each upload.

What types of claims can I submit?

You can submit claims related to deposit disputes, disrepair, harassment, rent arrears, illegal eviction, or tenancy contract breaches.

Is there a cost to submit a claim?

Members can submit claims as part of their membership. Some advanced services may carry a small fee.

How long will it take to hear back?

Initial claim reviews are usually completed within 2–3 working days.

Where can I check my claim status?

All updates are posted in your Member Dashboard. Email alerts are also sent for important actions.

Who will respond to my enquiry?

Our legal support team, including experienced case assessors and housing law specialists, will review your enquiry and respond via your member dashboard.

Is my enquiry confidential?

Yes. All submissions are strictly confidential and handled in accordance with our data protection policy and ethical guidelines.

How long does it take to receive a response?

You will typically receive a reply within 48 hours. More complex enquiries may take slightly longer, and all updates will be posted to your dashboard.

Can I ask more than one question?

Absolutely. Members can submit multiple enquiries as long as each is related to a distinct tenancy or legal issue.

What if I need a legal document created?

If your situation requires a formal letter or court-ready document, our team will assess your case and draft it for you — this is included in Premium membership.

News Updates - The Landlord Association (TLA)

Landlord Law Newsround #414

Landlord Law Newsround #414: Key Updates on Property Improvements, Enforcement, and Renters’ Rights This week’s Landlord Law Newsround highlights the mixed outcomes landlords face from property improvements, the challenges councils encounter in prosecuting rogue landlords, and widespread unpreparedness for the upcoming Renters’ Rights Act. Additionally, new government guidance on pet requests in rented properties has […]

Eviction notices surge as landlords race to beat new regime deadline

Eviction Notices Surge as Landlords Race to Beat New Regime Deadline Summary: Landlord Action has reported a 62% year-on-year increase in eviction notice instructions in September 2025, marking its busiest month in over two years. This surge is linked to landlords preparing for the upcoming changes under the Renters’ Rights Act, which will phase out […]

Younger generation urged to join ranks of aging Scottish PRS

Younger Generation Urged to Join the Ageing Scottish Private Rented Sector Summary: Scottish politicians have expressed concern over the ageing demographic of landlords in the private rented sector (PRS) and are calling for younger individuals to enter the market. They emphasise the need for greater respect and support for landlords to encourage new entrants, particularly […]

Tribunal expected to face 'avalanche' of rent appeals

Tribunal Faces Surge in Rent Appeal Cases Amid Renters’ Rights Act Summary: The Ministry of Justice currently lacks data on how the Renters’ Rights Act will affect the tribunal handling rent increase appeals. Property lawyer David Smith warns that the tribunal is unprepared for a significant rise in cases, raising concerns about the government’s readiness […]

Technology partnership to help more landlords keep tenants safe

Technology Partnership to Help More Landlords Keep Tenants Safe Summary: ResiSure, a property monitoring technology provider, has been appointed as a recognised supplier by the National Residential Landlords Association (NRLA). This partnership aims to support landlords with advanced environmental monitoring tools to detect issues such as damp and mould, helping to meet new housing standards […]

Renters’ Rights Act announcement: Landlords rush to sell in 6 months as “final countdown begins…”

Renters’ Rights Act Announcement: Landlords Rush to Sell Within Six Months as Final Countdown Begins Summary: The Renters’ Rights Act, a significant reform of the private rental sector, is set to come into force on 1 May 2026. With stricter regulations, a ban on Section 21 no-fault evictions, and increased council enforcement powers including hefty […]

WhatsApp repair tool proves landlords are following the law

WhatsApp Repair Tool Demonstrates Landlords’ Compliance with Legal Requirements Summary: Software company Qualisync has introduced AskLettie, a WhatsApp-based tool designed to streamline repair reporting and tenant triage for landlords. This innovation supports landlords in meeting the stricter documentation and response standards set by the upcoming Renters’ Rights Act. New Digital Solution for Managing Repair Requests […]

The Renters’ Rights Act 2025 and student tenancies

The Renters’ Rights Act 2025 and Student Tenancies: What Landlords Need to Know Summary: The Renters’ Rights Act 2025 (RRA) introduces significant changes to student tenancies, abolishing fixed-term assured shorthold tenancies (ASTs) and the Section 21 ‘no-fault’ eviction process. Student landlords must adapt to open-ended periodic tenancies, new possession grounds, and stricter regulatory requirements to […]

Shamplina debunks minister's claim of speedier ASB evictions

Shamplina Challenges Minister’s Claims on Faster ASB Evictions Summary: Paul Shamplina of Landlord Action disputes the government’s claim that evicting anti-social tenants will become quicker following the abolition of Section 21 in May 2026. He highlights ongoing court delays and enforcement challenges that landlords will continue to face despite legislative changes. Government’s Position on Anti-Social […]

Best Way to Evict a Tenant in England by Sasha Charles

Best Way to Evict a Tenant in England: A Practical Guide by Sasha Charles Summary: Evicting a tenant in England requires a calm, lawful, and organised approach to ensure compliance with legal requirements and avoid delays. Sasha Charles emphasises the importance of respecting tenant rights, following the correct legal procedures, and maintaining thorough documentation throughout […]

Category: News Updates