Falling behind on rent can be stressful for tenants and concerning for landlords. This guide explains the legal process, available solutions, and how both parties can work together to resolve arrears fairly and avoid eviction.
Tenants should contact their landlord or letting agent as soon as they realise they are struggling with rent. Honest, early communication can often prevent escalation.
Landlords and tenants can agree a written payment plan. This should include:
Use our Rent Arrears Payment Plan Template to formalise this agreement.
If arrears exceed 2 months, landlords may issue a Section 8 notice under Ground 8. This is a mandatory ground for possession, meaning a court must grant eviction if proven. Learn more via our Section 8 Template and Legal Support Hub.
Tenants facing hardship should check eligibility for:
The Landlord Association offers assisted mediation to help both parties reach fair resolutions without going to court. Learn more or submit a case via our Start a Claim page.
If no agreement is reached, landlords can seek a possession order via court. We recommend legal guidance at this stage. Members can get help via our Legal Support Team.