The Landlord Association (TLA)

Tenant Membership Plans

Whether you're a tenant needing a simple letter template or a renter facing a complex dispute, we’re here to help. TLA’s membership options empower you with the tools, support, and guidance you need — at your pace and budget. From self-help legal templates and expert-reviewed evidence to fully managed case support, we provide what matters most: clarity, confidence, and a faster route to resolution.

Tenant Basic

£0 / month

  • ✔ Download legal template letters
  • ✔ Read housing rights & legislation guides
  • ✔ Access deposit, rent & repair FAQs
  • ✔ Join TLA community updates
  • ✔ Use step-by-step checklists
  • ✔ Upgrade anytime if needed
Join Free

Tenant Plus

£12.95 / month
or £99/year

  • ✔ Access Case Support Portal
  • ✔ Upload documents for expert review
  • ✔ Get case timeline & strategy feedback
  • ✔ Receive custom draft letters/templates
  • ✔ Receive a legal breach summary
  • ✔ 72-hour turnaround for case feedback
Upgrade to Plus

Tenant Premium (Shield)

£49.95 / month

  • ✔ Everything in Tenant Plus included
  • ✔ Full dispute management by TLA
  • ✔ Communication handling & coordination
  • ✔ Mediation support & follow-up
  • ✔ Drafting of legal bundles & submissions
  • ✔ Payment support & escalation pathway
Join Shield Plan

Still unsure which plan is best for you or need help choosing?

Contact Support