RRA 2026 Ready — Protected Member Document

Fully Managed Agency Agreement (RRA Ready – 2026)

Fully Managed Agency Agreement for letting agents and property management businesses in England. Covers appointment terms, services, authority limits, fees, compliance records, consumer cancellation information and signatures. TLA Fully Managed Agency Agreement – England England – Fully managed instruction Fully Managed Agency Agreement Set out the agency appointment, service scope, authority limits, fees and landlord […]

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RRA 2026 ready
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Fully Managed Agency Agreement (RRA Ready – 2026) TLA member document library.
Member Document Document category.
Free with TLA membership Included with Landlord, Business and Agent plans.
Guidance-led resource: Supports compliance organisation. Does not legally certify compliance.
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Fully Managed Agency Agreement for letting agents and property management businesses in England. Covers appointment terms, services, authority limits, fees, compliance records, consumer cancellation information and signatures.

TLA Fully Managed Agency Agreement - England

England - Fully managed instruction

Fully Managed Agency Agreement

Set out the agency appointment, service scope, authority limits, fees and landlord responsibilities in one structured commercial agreement.

Built for letting agents and property management businesses providing a fully managed residential service in England. The agreement is aligned with the Renters' Rights Act 2025 and is designed to support a clear, documented relationship between the agent and landlord client.

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Work through the commercial, regulatory and operational questions in a guided workflow. The Studio then places your answers into the approved agreement and schedules.

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Editable template route

Complete the agreement manually

Use the protected WPDM download button on this page to obtain the blank Word version. Complete every schedule, fee, authority limit and signature section before the agreement is issued.

Format

Editable Word agreement (.docx)

Audience

Letting agents and property managers

Scope

Fully managed residential instructions in England

Access

Eligible Agency and Business membership

What the agreement covers

  • The agent, landlord client, property or portfolio and appointment details
  • The services included within the fully managed instruction
  • Marketing, referencing, Right to Rent and tenancy setup responsibilities
  • Rent collection, arrears, maintenance, inspections and tenant communications
  • Repair limits, emergency authority, deposit responsibility and operational controls
  • Agency fees, VAT treatment, deductions and continuing-fee selections
  • Property compliance information and records supplied to the agent
  • Consumer cancellation and early-performance information where applicable
  • Prominent commercial terms, attachments and execution by both parties

Who should use it

  • Letting agencies providing a full management service
  • Property management businesses onboarding landlord clients
  • Agencies replacing incomplete or outdated terms of business
  • Agency and Business Members documenting fees and authority more clearly

Before the agreement is issued

  1. Complete every service and fee schedule.
  2. Confirm repair, notice, deposit and payment authorities.
  3. Add the agency's current regulatory and contact details.
  4. Attach the documents identified in Schedule G.
  5. Review all prominent terms with the landlord before signature.

Commercial terms that require particular care

The agreement contains detailed schedules for management fees, tenant-find or setup charges, repair coordination, notice work, handover, contractor arrangements and other services. These entries should reflect the agency's actual pricing, VAT position and operating model.

Any continuing or introduced-applicant fee must be selected clearly, completed in full and separately acknowledged. Liability wording, consumer cancellation information and early-performance requests must also be checked against the agency's circumstances and client relationship.

Related tenancy document

Where the agent is also instructed to prepare the tenancy documentation, use the TLA Assured Periodic Tenancy Agreement for the landlord and tenant relationship. The agency agreement and tenancy agreement serve different purposes and should be completed separately.

Important: This is a substantial commercial agreement. The agency remains responsible for confirming that its fees, authority limits, cancellation process, regulatory information, insurance arrangements and liability position are accurate and appropriate before the agreement is issued or signed.

Document update

Version 1.0 - June 2026

  • Rebuilt for fully managed residential agency instructions in England
  • Aligned with the Renters' Rights Act 2025 framework
  • Added structured service, authority, fee and compliance schedules
  • Added prominent-terms acknowledgement and balanced execution blocks
  • Integrated with the TLA AI Document Suite guided generator

Legal disclaimer: This document is provided by The Landlord Association for general information and self-help use. TLA is not a regulated legal practice and does not provide formal legal advice. The parties remain responsible for reviewing the completed agreement, confirming that every schedule is accurate and obtaining professional advice where the instruction, fee structure or dispute risk requires it.

Document purpose

A practical member resource.

TLA member documents support landlords, agents and property managers with tenancy setup, compliance preparation, record keeping and day-to-day property management under the Renters' Rights Act 2026 framework.

Best used for: tenancy files, compliance workflows, record keeping, managed lettings, notices and pre-tenancy preparation.
General coverage

What TLA documents support

  • Tenancy setupTemplates and records for new and existing tenancy arrangements.
  • RRA 2026 readinessDocuments updated for the Renters' Rights Act 2026 framework.
  • Compliance recordsOrganised record keeping for deposits, notices and certificates.
  • Repairs and evidenceContractor, inspection and communication log support.
  • Notices and lettersStatutory and operational notice templates for common situations.
  • Editable formatsDocuments designed for property-specific completion and filing.
Legal disclaimer: Documents provided by The Landlord Association are for general compliance support and document preparation only. They do not constitute formal legal advice. Members should adapt documents to the specific tenancy, property and management arrangement. Legal advice should be taken where required, especially before serving notices, starting possession proceedings or relying on documents in a formal dispute.